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Resolve a 'Malicious Site' issue
Update 04/14/2026
This guide provides solutions to errors of the type “Malicious site! The website has been reported as a malicious site and has been blocked based on your security preferences” ("STOP! This Website Can Harm Your Computer!" in English).
Who put this message?
This error message or warning…
- ... IS NOT added by Infomaniak.
- ... is generated by Google based on https://www.stopbadware.org/.
- ... may no longer appear directly because…
- ... you are no longer indexed by Google.
- ... you are using a browser that does not rely on Google's checks.
What to do?
If this does not concern the site you are managing, refer to Google's help on this subject.
If the site is yours, refer to the advice below:
- Check the source code of the published page: there is surely additional code compared to the still healthy pages; it may be a malicious iframe or any inclusion…
- On the page in question, click on the "Why was this site blocked" button and follow the instructions…
- Refer to the Google documentation on this subject.
- Monitor the vulnerability detection tool which may resolve the issue in the meantime.
If you encounter a problem with third-party software, contact its publisher or a Partner and refer to the support policy as well as section 11.9 of the Infomaniak Terms of Service.
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