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Access databases from outside
This guide covers incoming and outgoing traffic permissions between different hosts at the database level.
Access...
... to databases external to Infomaniak
From an Infomaniak Web Hosting, it is possible to perform MySQL queries to external servers without restriction.
... from outside to Infomaniak databases
Access to Infomaniak databases from outside the infrastructure is only allowed with a Cloud Server (you need to open port 3306 in TCP / inbound in the firewall).
Regarding access to MySQL databases from another Infomaniak Web Hosting refer to this other guide.
Allow external connections on MongoDB
Regarding MongoDB you need to disable the local_only option from Fast Installer:
- Click here to access the management of your product on the Infomaniak Manager (need help?).
- Click directly on the name assigned to the product concerned.
- Click on Fast Installer in the left sidebar menu.
- Click on
MongoDB. - Click on the action menu โฎ to the right of the object concerned in the table that appears.
- Click on Configure:

- Disable
local_only. - Save the changes:

The port 27017 for MongoDB must be open in the firewall.
Link to this FAQ: