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Access databases from outside the network
This guide details how to manage access and security for your databases (MySQL, MariaDB, and MongoDB) on a managed Cloud Server.
Introduction
- The firewall is accessible in your Manager even if no Apache site is configured (useful for projects exclusively using Node.js, for example).
- Regarding access to MySQL databases from another Infomaniak web hosting account, please refer to this other guide.
- Regarding MongoDB:
- To ensure the security of your data, the system will block saving if you attempt to disable
local_onlymode without enablingauthentication. - Infomaniak's automatic backups do not include MongoDB databases.
- To ensure the security of your data, the system will block saving if you attempt to disable
Allow outbound access (Infomaniak → external)
From an Infomaniak Web Hosting or Cloud Server, requests to external databases are allowed by default without any port restrictions.
Allowing incoming access (external → Infomaniak)
To access your databases from outside, you must have a Cloud Server and open the corresponding ports in the firewall of your server:
- MySQL / MariaDB: port
3306(TCP) - MongoDB: port
27017(TCP)
Configure remote access for MongoDB
By default, MongoDB only accepts local connections.
Before making your instance public (remote access), you must create a user within your database.
To enable remote access via Fast Installer, you need to adjust the configuration while adhering to strict security rules.
- Click here to access the management of your Cloud Server in the Infomaniak Manager (need help?).
- Click directly on the name assigned to the Cloud Server in question.
- Click on Fast Installer in the left-hand menu.
- Click on MongoDB.
- Click on the action menu ⋮ to the right of the instance and choose Configure.
- Disable the
local_onlyoption. - Enable the
authenticationoption. - Save the changes:

Link to this FAQ: https://faq.infomaniak.com/1017
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