Base de conhecimento

Este guia explica como proteger vídeos importados num serviço VOD Infomaniak através de uma chave única.

Introdução

• Atenção: a proteção só é eficaz no caso de uma integração padrão por iframe e, portanto, através da utilização do Player Infomaniak.
• Podem ser ativadas outras restrições de acesso: palavra-passe | geoip
• Pode gerir as imagens de visualização utilizadas durante a restrição de acesso.

Proteger um vídeo com uma chave única

Tem a possibilidade de proteger todos os conteúdos de uma pasta com a criação de um token. Este será único para cada um dos seus visitantes e terá de ser transmitido como parâmetro ao seu conteúdo multimédia, a fim de limitar a sua visualização. Apenas você poderá gerar a chave única, necessária para cada utilizador visualizar os vídeos. Esta chave permite, portanto, autorizar apenas as pessoas que foram previamente verificadas por si.

Isto permite controlar o acesso aos vídeos e autorizar apenas certas pessoas, recusando as restantes; útil em casos como pay-per-view ou transmissões limitadas. No entanto, tenha em atenção que é da sua responsabilidade desenvolver a integração no seu sistema existente.

Se o hash não for válido, o acesso ao vídeo redirecionará para uma página de erro "403 forbidden".

Ativar a restrição na pasta de importação

Quando a palavra-passe é definida uma vez para toda na pasta de destino, todas as novas importações de conteúdos multimédia terão automaticamente este modo ativado durante a sua reprodução. Para configurar esta pasta:

1. Clique aqui para acessar o gerenciamento do seu VOD/AOD no Manager Infomaniak (precisa de ajuda?).
2. Clique diretamente no nome atribuído ao produto em questão:
   
3. Clique em Mídia no menu lateral esquerdo.
4. Clique em Gerenciamento de mídia no menu lateral esquerdo.
5. Clique no ícone para criar uma Nova pasta:
   
6. Dê um nome à pasta.
7. Clique no botão azul para Criar a pasta.
8. Clique em Configuração:
   
9. Clique na aba Restrições.
10. Desative, se necessário, o botão de alternância (toggle switch) para remover a herança da pasta pai, para poder configurar suas próprias regras nesta pasta específica.
11. Ative o botão de alternância (toggle switch) para configurar a restrição por chave única.
12. Clique em Salvar depois de configurar as diferentes opções desejadas:
    

1. Criar um token API VOD

Para ter acesso à API VOD, você deve primeiro se autenticar usando um token (isso só precisa ser feito uma vez – ele será válido para todos os diretórios que você deseja proteger); consulte este outro guia e a documentação https://developer.infomaniak.com/getting-started#authentication.

2. Criar o token de reprodução

Esta etapa deve ser realizada em seu site/aplicativo, e este token deve ser único, portanto, gerado para cada visitante.

Portanto, é importante que a página responsável pela geração do token não tenha cache, a fim de garantir a singularidade do token.

POST  https://api.vod2.infomaniak.com/api/pub/v1/channel/channel_id/share/share_id/token

channel_id = 1227
share_id = corresponde ao identificador do seu vídeo
Exemplo: https://api.vod2.infomaniak.com/res/embed/1jhvl2uqa5rdf.html

A lista de parâmetros está disponível na documentação https://developer.infomaniak.com/docs/api/post/channel/share/token

3. Utilização do token único em um arquivo de mídia

O token obtido no ponto 2 acima será passado como parâmetro para o arquivo de mídia; ele será único e, portanto, diferente para cada visitante:

<iframe frameborder="0" width="720" height="360"  src="https://api.vod2.infomaniak.com/res/embed/1jhvl2uqa5rdf.html?token=st=1637143497~exp=1637143797~acl=/hls/1jhvl2uq4dnra/1jhvl2uq4dnmd/*~hmac=914aa838bdba141ec85db74266b54278572a1353a49e8851e4fd096dc6372127" allowfullscreen></iframe>

This guide explains how to insert a logo or watermark on your videos from the Infomaniak VOD space to strengthen your brand image and protect your content against unauthorized use.

Preamble

• There are two distinct methods to display an image on your media:
  1. via the configuration of a Player
  2. or via the rules of an Import Folder.
• These two technologies are independent: if you activate them simultaneously, the Player logo will overlay the logo already embedded in the video.

1. Overlay via the video Player

In the management of a Player, the selected logo is added as an overlay at the time of playback:

• Advantages: great flexibility.
  • You can modify or remove the logo at any time without altering the source file.
  • A single media can be broadcast via different Players with distinct logos.
• Limit: if a user accesses the source stream of the video directly (direct URL), the logo will not be visible.

2. Embedding via an Import Folder

In the configuration of a folder (root or subfolder), the image is directly embedded in the video stream during the encoding process:

• Advantage: maximum security.
  • The logo is an integral part of the video file (burn-in).
  • It remains present regardless of the playback or download mode.
• Disadvantage: lack of flexibility.
  • Once the video is processed, the logo can no longer be modified or removed.
  • Any subsequent change requires a new import of the media.

This guide explains how to obtain and configure notifications in case of an incident or exceeding the consumption of VOD/AOD.

Email warnings

To configure notifications:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product concerned.
3. Click on Settings in the left sidebar.
4. Click on Notifications in the left sidebar.
5. Add the Organization users who should be notified by email.
6. Configure monitoring schedules (days of the week / hours).
7. Save the changes:
   

This guide explains how to live stream a list of videos from the VOD service using the Video Streaming product.

Preamble

• This feature allows you to use the VOD service to create a video playlist and then use the Video Streaming service to broadcast it live, for example as part of a music video channel, teleshopping, documentaries, etc.
• It is possible to insert advertisements between each video, manually or using VAST tags.
• The playlist will loop indefinitely until the user stops it.

Broadcast a VOD playlist in live streaming

Prerequisites

• Have a VOD service (at least the free VOD space with the Video Streaming service).
• Have a Video Streaming service in the same Organization and managed by the same account.

To create the playlist, import some videos:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product concerned:
   
3. Select the media to import in the Quick Import section or from the Media Management:
   

Once the videos are imported:

1. Click on Media in the left sidebar menu.
2. Click on Playlists / WebTV in the left sidebar menu.
3. Click the button to add a new playlist:
   
4. Name the playlist and determine if it should be automatic (linked to a folder) or manual.
5. Confirm:
   
6. Click to add media.
7. Choose the folder or specific videos to use to create the playlist.
8. Add media:
   
9. Choose whether the playlist should be public and whether, like your media, it needs to be “marked” as “processed” (status visible only to you).
10. In the additional settings, you can choose to add media to the beginning of the playlist instead of the end.
11. Click the Create Live button:
    
12. Choose the stream from the Video Streaming service that will broadcast the playlist and set your preferences:
    
13. Confirm when you are ready to broadcast; the preview will appear below:
    
14. Each playlist can be duplicated, renamed, shared, deleted, etc., directly from the playlists page:
    

A few usage examples

Broadcasting a playlist can serve as a fallback solution as soon as a live stream is interrupted (voluntarily or involuntarily) and in this case take over the air. As soon as the live encoder pushes a stream, it takes control of the playlist. This allows you to broadcast alternative content if there is a problem with the live stream or if the user only broadcasts real live content in the evening, for example, they can automate the broadcasting of content from playlists for the rest of the day.

It is also possible to schedule the broadcasting of a playlist from the Video Streaming scheduling tool. Thus, you can choose to broadcast unique or different playlists in advance, either one-time or recurrently. The encoder broadcasting live will be automatically disconnected and this for the entire duration of the playlist broadcast; once the time slot is over, the encoder will reconnect and its content will be broadcast.

This guide explains how to retrieve the media on your device once it has been uploaded to your VOD/AOD space.

Preamble

• When you send a video to your VOD space, you get the link corresponding to the video address on the server.
• Most browsers, once this address is loaded, will "stream" the video, meaning the video will be played bit by bit without allowing you to download the entire file to your hard drive.
• If you have deleted the original video from your hard drive, you may want to retrieve it.
• There is no direct access (via FTP, for example) to the server hosting the videos.

Download the source media

To access a media from the VOD space:

1. Click here to access the management of your VOD/AOD on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product concerned:
   
3. Click on Media in the left sidebar menu.
4. Click on Media Management in the left sidebar menu.
5. Click on the action menu ⋮ in the top right corner of the media thumbnail concerned.
6. Click on Download the source file so that your web browser offers to download the source media to your device:
   

This guide details the resolution of incidents related to the automatic recovery of media with the VOD/AOD extension for WordPress, particularly when synchronization fails despite an established connection between the extension and the VOD space.

Preamble

• If the VOD plugin of your CMS can no longer automatically retrieve the videos from your VOD space, it is likely that the MySQL user of the database on which the CMS is installed does not have administrator rights.
• This situation can cause a problem during the installation of the VOD plugin on your CMS.

Repair automatic video recovery

To be done on your web hosting

1. Click here to access the management of your hosting on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the hosting concerned.
3. Click on Databases in the left sidebar menu.
4. Click on Users in the left sidebar menu.
5. Click on the action menu ⋮ located to the right of the user who manages the database of your CMS.
6. Click on Modify:
   
7. If necessary, add the ADMIN right to the user on the line of the database concerned:
   
8. Click on the button to Confirm at the bottom of the page.

To be done on WordPress

1. Uninstall the VOD plugin
2. Reinstall and activate the VOD plugin (refer to this other guide)
3. Reconfigure the plugin connection to the Infomaniak VOD account
4. Request the linking of video files again

Once the configuration is restored, the administrator privileges of the MySQL user can be revoked if necessary.

If an imported video shows a "conversion in progress" status that persists even though it is finalized on the Manager, there is likely a conflict with access restriction extensions (such as Members Only).

In case of abnormal behavior, temporarily disable your third-party extensions to identify any potential software incompatibility.

To force the refresh of a video stuck in the conversion state, use the Synchronize function available in the settings of the VOD extension under WordPress.

To be done on the Infomaniak Manager

Although the extension periodically synchronizes with your account, the appearance of new items (Players, folders, or playlists) may be delayed on your CMS.

For an immediate update, go to the VOD Management > Configuration section of your Manager and enable Quick Synchronization.

If new media does not appear in the CMS list, check the accessibility of the callback URL. This address, used by the encoding system to notify your site of a video's availability, must be public. Refer to the VOD Management > Configuration page for more details.

This guide explains how to manage interactions between your Infomaniak VOD/AOD space and any of your WordPress sites, using an extension developed by Infomaniak

Preamble

• This WordPress extension allows you to retrieve and manage all your videos present on an Infomaniak VOD/AOD space, with automatic updates when new videos are added.
• It manages the automatic retrieval of existing Players and playlist management.
• You will be able to search for your videos when writing an article or page or import media directly from the CMS administration.
• Possible incompatibilities:
  • The plugin is not compatible with Elementor.
    • Test if the problem persists after installing another editor.
  • The plugin is not compatible with WordPress Multisite.
  • The plugin is not compatible with Really Simple Security (Really Simple SSL).
    • Test if the problem persists by activating or deactivating this setting of the Really Simple Security extension:
      
    • Test if the problem persists after using another similar module.
    • If problems persist, refer to this other guide.

Get the Infomaniak VOD extension

Go to your VOD space to obtain the information necessary for the external WordPress module:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product concerned:
   
3. Click on CMS Extensions/API in the left sidebar menu.
4. Click on CMS Extensions in the left sidebar menu.
5. Download the WordPress extension.
6. Configure the extension using the provided instructions:
   
   • It is recommended to create a new user in your Organization with only technical rights on the VOD/AOD product and then create the application password from this dedicated account.

You can also download the extension directly from the WordPress extension library:

A similar feature exists for Typo3 with the dedicated extension that you can find and install from its extension library:

Este guia explica como modificar a imagem de visualização (miniatura) que representa um vídeo em um serviço VOD.

Introdução

• O uso de GIFs animados não é possível.
• Você também pode gerenciar as imagens de visualização usadas durante a restrição de acesso.

Modificar a miniatura (visualização da mídia)

Para acessar uma mídia no espaço VOD:

1. Clique aqui para acessar o gerenciamento do seu VOD/AOD no Manager Infomaniak (precisa de ajuda?).
2. Clique diretamente no nome atribuído ao produto em questão:
   
3. Clique em Mídias no menu lateral esquerdo.
4. Clique em Gerenciamento de mídias no menu lateral esquerdo.
5. Clique na mídia em questão:
   
6. Clique no botão Editar:
   

Duas possibilidades estão disponíveis para substituir a imagem padrão do vídeo quando ele está pausado:

1. Selecione uma imagem dentro do próprio vídeo (clique para percorrer o vídeo e pressione o botão para extrair a imagem, que poderá então recortar/redimensionar):
   
2. Carregue uma imagem do seu disco rígido (máximo de 10 MB), que poderá então recortar/redimensionar:
   

Confirme clicando no botão azul Guardar:

This guide details certain background operations performed by the Infomaniak VOD / AOD service.

Operation of SOAP requests and callbacks

In the VOD (video on demand) and AOD (audio on demand) service, certain operations such as file downloads go through SOAP requests, a protocol that allows two systems to communicate with each other, often used to exchange data between servers.

When a file is requested via SOAP, there may be a delay before the server responds. This delay depends on several factors, such as the file size, server load, or connection quality. The download starts as soon as possible, but it is important to know that there is a queue: if several users make requests at the same time, each one is processed in order, and each user has a limit on simultaneous downloads.

Callback: a notification at the end of the download

A callback is a system that notifies the client (for example, your application) once the download is complete. In other words, instead of waiting while monitoring the download, the system "calls" you or sends a response when everything is ready. This is useful to avoid blocking your application while the file is downloading.

However, there is also a maximum wait time, called a timeout. If this time is reached before the end of the download, a response is still sent. This does not mean that the download has failed, but that the response was given before it was completed. In this case, the processing continues in the background.

Large files take more time

When the requested file is large (for example, several hundred megabytes or even several gigabytes), the download can take several minutes. This time depends a lot on the remote server: some are very fast, others less so. The system tries to manage this as best as possible, but it is important to keep in mind that the response time will not always be immediate.

Blocking and non-blocking calls

By default, some SOAP clients wait for the server to finish responding before continuing. This is called a blocking call : your application is frozen until the response arrives. This can be a problem if the response takes time.

Fortunately, it is often possible to configure the SOAP client so that it does not block. This is called a non-blocking call. This allows you to send multiple requests one after the other without having to wait for the response to each call. It is faster and more efficient, especially when processing multiple files in succession.

This guide explains how to add subtitles to the media in your Infomaniak VOD space.

Introduction

• The subtitles for your videos are non-destructive; the video itself is not altered. It is simply a .srt file uploaded by the Player.
• You can manage the automatic start of subtitles from the Player itself (tab #1).

Managing Subtitles

To access a media file in the VOD space:

1. Click here to access the management of your VOD/AOD in the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question:
   
3. Click on Media in the left-hand menu.
4. Click on Media Management in the left-hand menu.
5. Click on the media in question:
   
6. Click on the Edit button:
   
7. Click on the Subtitles tab.
8. Click on the Add Language button to choose one of the 3 subtitle generation methods:
   

A. Create subtitles manually

With this subtitle mode, you manually enter each of the texts that should appear at the specified timecode, and this for each of the languages:

B. Import a subtitle file

You can import a SubRip (*.srt) or SubViewer (*.sbv and *.sub) file to enhance your video with subtitles prepared in advance in a separate file:

The toggle switch allows you to enable or disable the publication of subtitles on the Player; this allows you, in particular, to verify that the content is correct before publishing and sharing the video.

C. Generate subtitles automatically

You can create subtitles directly from the audio available on your media. The texts are generated using artificial intelligence (AI).

Translate subtitles automatically

When subtitles already exist, you can add an additional language in the same place by having the text automatically translated (specify the current language):
This will generate the appropriate subtitles in the desired language:

Actions on a subtitle

Click on the action menu ⋮ located to the right of a subtitle language to access additional options such as duplication or automatic translation:

Automatically subtitle new videos

The Root folder or subfolders within your VOD space can have rules that are executed whenever new media is added. One of these rules can instruct the system to automatically generate subtitles using the C method described above. To set up this rule:

1. Click here to access the management of your VOD/AOD in the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on Media in the left-hand menu.
4. Click on Media Management in the left-hand menu.
5. Click on Configure on the Root folder page or the folder of your choice:
   
6. Click on the Media Processing tab.
7. Make sure that the processing settings are not configured to be inherited from the parent folder (or configure the parent folder directly) and then save the changes if necessary (point 10 below).
8. Enable text generation.
9. Configure what should be generated (subtitles, video title, summary/description, as well as any translations based on the visitor's language).
10. Save the changes:
    

It is possible to modify a video that has already been uploaded to a VOD service. It is not possible to use this tool in the case of an audio-only media.

Trim / Cut a video

To access a media from the VOD space:

1. Click here to access the management of your VOD/AOD on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product concerned:
   
3. Click on Media in the left sidebar menu.
4. Click on Media Management in the left sidebar menu.
5. Click on the media concerned:
   
6. Click on the Edit button:
   
7. Click on the EDIT tab.
8. Trim the video at the bottom of the page according to your needs.
9. Click on Save (or Preview if necessary):
   
10. The cutting of your media will generate a new video, the original will be kept with its original name:
    You can, if you wish, delete the latter afterwards, if it is no longer useful.

When playing an embedded video on a page, the message "Account suspended" appears when the VOD/AOD product, to which the video belongs, has been blocked.

This guide covers the creation of chapters on a video from the VOD service and the customization of the menu display (thumbnail, title, description, etc.).

Preamble

• The video file must be encoded in MP4 to access chapter editing (creation + modification).
• Chapter editing will not be possible on a FLV video, but the latter will still display the chapters on the video Player if it has also been encoded in MP4 in parallel.
• If the MP4 video is deleted, the chapters will remain on the FLV but without the possibility of editing.
• It is not possible to use this tool in the case of an audio-only media.

Chapter creation

To access a media from the VOD space:

1. Click here to access the management of your VOD/AOD on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product concerned:
   
3. Click on Media in the left sidebar menu.
4. Click on Media Management in the left sidebar menu.
5. Click on the media concerned:
   
6. Click on the Edit button:
   
7. Click on the Chaptering tab.
8. Choose the position of the first chapter.
9. Click on the blue button to create and configure the first chapter:
   
10. Edit the first chapter (info, thumbnail) and save with the button to Add the chapter:
    
11. Repeat for the following chapters.
12. You can modify the location of your chapters by clicking directly on the timeline:
    
13. Finish editing the chapters with the button at the top right.

This guide explains how to integrate a button overlay on the video in the VOD/AOD Player, which is used to stream your video. Viewers can click this button to easily share the video link (or embed the video itself).

Preamble

• Automatic sharing is available for Facebook, X (formerly Twitter), LinkedIn, WhatsApp, but it is also possible to provide an HTML code to embed the Player at the desired location by the visitor.
• A share can also be initiated within the media library itself.

Add a share link to the Player

To access the VOD space:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product concerned:
   
3. Click on Players in the left sidebar menu.
4. Click on the relevant item in the displayed table.
5. Click on the Share tab.
6. Enable one or the other of the shares with the desired parameters:
   
7. An icon appears on the Player representing the sharing option for the user:
   
8. Do not forget to save your changes if necessary.

Este guia explica como proteger vídeos importados num serviço VOD Infomaniak com uma palavra-passe.

Introdução

• Para reproduzir um vídeo num reprodutor configurado no serviço VOD, será necessária uma palavra-passe, sem a qual a reprodução não será possível.
• Não é possível especificar várias palavras-passe diferentes para o mesmo vídeo.
• Outras restrições de acesso podem ser ativadas e afetam o acesso ao ficheiro: token | geoip
• Pode gerir as imagens de visualização utilizadas durante a restrição de acesso.

Proteger um vídeo com uma palavra-passe

A proteção com uma palavra-passe pode ser configurada de várias formas.

1. Palavra-passe ao nível da pasta de importação

Se a palavra-passe for definida uma vez para a pasta de destino, todas as novas importações de conteúdos multimédia terão automaticamente essa palavra-passe ao serem reproduzidas. No entanto, é possível alterar a visibilidade de cada vídeo individualmente (consulte abaixo).

Para configurar esta pasta:

1. Clique aqui para aceder à gestão do seu VOD/AOD no Manager Infomaniak (precisa de ajuda?).
2. Clique diretamente no nome atribuído ao produto em questão:
   
3. Clique em Mídia no menu lateral esquerdo.
4. Clique em Gerenciamento de mídia no menu lateral esquerdo.
5. Clique no ícone para criar uma Nova pasta:
   
6. Dê um nome à pasta.
7. Clique no botão azul para Criar a pasta.
8. Clique em Configuração:
   
9. Clique na aba Processamento de mídia.
10. Desative, se necessário, o botão (interruptor) para remover a herança da pasta pai, para que possa configurar suas próprias regras para esta pasta específica.
11. Em Visibilidade, escolha a opção Senha e insira uma nova senha com no mínimo 6 caracteres.
12. Clique em Salvar depois de configurar as diferentes opções desejadas:
    
13. Carregue novos vídeos nesta pasta para que eles sejam protegidos por senha ao serem reproduzidos.

2. Senha definida manualmente para cada vídeo

Para alterar a visibilidade de um vídeo em um serviço VOD:

1. Clique aqui para acessar o gerenciamento do seu VOD/AOD no Manager Infomaniak (precisa de ajuda?).
2. Clique diretamente no nome atribuído ao produto em questão.
3. Clique em Mídia no menu lateral esquerdo.
4. Clique em Gerenciamento de mídia no menu lateral esquerdo.
5. Clique no vídeo em questão.
6. Clique em Editar na seção Status.
7. Para modificar a visibilidade desta mídia, escolha a opção Senha e insira uma nova senha com no mínimo 6 caracteres.
8. Clique no botão azul para Modificar o status:
   
9. O vídeo fica protegido por senha:
   

This guide explains how to move a media file that has been uploaded to a VOD/AOD space to another folder.

Preamble

• When moving, the media retains its different encodings.
• It is not re-encoded and therefore does not inherit the encodings of the destination folder.

Manage VOD/AOD media

To access the media:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product concerned.
3. Click on Media in the left sidebar.
4. Click on Media Management in the left sidebar.
5. Select one or more media files.
6. Choose the desired option at the bottom of the page:
   
   • … or click on a media file to open it and click on the action menu ⋮ on the right:
     

Este guia explica como proibir o acesso aos vídeos importados em um serviço VOD Infomaniak, com base em critérios geográficos e/ou endereços IP.

Introdução

• Atenção: a proteção só é eficaz no caso de uma integração padrão por iframe e, portanto, através do uso do Player Infomaniak.
• Outras restrições de acesso podem ser ativadas e dizem respeito ao acesso ao arquivo: token | senha
• Você pode gerenciar as imagens de visualização usadas durante a restrição de acesso.

Restringir o acesso via GeoIP

As restrições geográficas e por IP são configuradas no nível da pasta de importação e protegerão todos os vídeos da pasta. Para configurar esta pasta:

1. Clique aqui para acessar o gerenciamento do seu VOD/AOD no Manager Infomaniak (precisa de ajuda?).
2. Clique diretamente no nome atribuído ao produto em questão:
   
3. Clique em Mídia no menu lateral esquerdo.
4. Clique em Gerenciamento de mídia no menu lateral esquerdo.
5. Clique no ícone para criar uma Nova pasta:
   
6. Dê um nome à pasta.
7. Clique no botão azul para Criar a pasta.
8. Clique em Configuração:
   
9. Clique na aba Restrições.
10. Desative, se necessário, o botão de alternância (toggle switch) para remover a herança da pasta principal, para poder configurar suas próprias regras nesta pasta específica.
11. Ative o botão de alternância (toggle switch) para poder definir uma lista de países e o que deve ser feito com eles:
    1. Permitir apenas os países da lista para acessar os arquivos (todo o resto do mundo é bloqueado).
    2. Permitir o mundo todo, exceto os países da lista, que serão bloqueados.
12. Ative o botão de alternância (toggle switch) para poder definir uma lista de IPs ou intervalos de IPs que devem ser permitidos ou proibidos (o caractere * é permitido).
13. Clique em Salvar depois de configurar as diferentes restrições desejadas:
    
14. Carregue novos vídeos nesta pasta para que sejam restritos de acordo com suas regras rigorosas quando forem reproduzidos.

This guide explains how to upload new media to an Infomaniak VOD/AOD space. Refer to this other guide if you wish to replace an already imported media.

Add and encode a new media

To upload a media so that it is encoded and streamed from your VOD space:

1. Click here to access the management of your product in the Infomaniak Manager (need help?).
2. Click on the name of the product concerned:
   

There are then several ways to import your media:

1. From the homepage (dashboard of the VOD/AOD space):
   
2. From the Media page:
   1. Click on Media in the left sidebar:
      
   2. Click on Media Management in the menu.
   3. Create or access an import folder if necessary:
      

From this page, several options are available to you:

1. Click on the blue Import Media button:
   
2. Choose a sending method:
   
   1. Import from device (maximum limit per file: 50 Go)
      Allows you to select a file from your hard drive or external storage:
      
   2. Import via FTP (no size limit, but depends on the available disk space)
      Activate TLS mode in your FTP software. The parameters and management of FTP users are customizable from the page:
      
      If you are using an editing software that supports FTP publishing (such as Adobe Premiere), you can export directly to the VOD space. Encoding will start automatically. Otherwise, use an FTP client such as FileZilla.
   3. From an external site (maximum limit per file: 40 Go)
      Allows you to enter the URL of an online-hosted media, including password-protected:
      

Another method is to use the Infomaniak API (maximum limit per file: 40 Go). The documentation is accessible in the left sidebar, under API:

Supported formats

Supported file types:

• Video: 3gp, asf, avi, f4v, flv, m2ts, m2v, m4v, mkv, mov, mp4, mpeg, mpg, rm, ts, webm, wmv
• Audio: aac, flac, m4a, mp2, mp3, ogg, tta, vob, wav, wma

It is possible to manage the start and end actions of a video that has already been uploaded to a VOD service. It is not possible to use this tool in the case of an audio-only media.

Manage the end screen (and skip the introduction)

To access a media from the VOD space:

1. Click here to access the management of your VOD/AOD on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product concerned:
   
3. Click on Media in the left sidebar menu.
4. Click on Media Management in the left sidebar menu.
5. Click on the media concerned:
   
6. Click on the Edit button:
   
7. Click on the START AND END tab.
8. Choose the action desired for the start of playback: add a button to skip a predefined number of seconds, to skip an introduction for example…
   • otherwise, you can choose if this setting should rather be based on the preferences of the Player (find out about the point d of this other guide):
     
9. Choose the action that should be proposed at the end of the video: propose a video selected manually in advance, displayed for a predefined number of seconds, or display a proposal of 6 videos.
10. Click on Save.
11. Click on Finish to exit:
    

This guide explains how to obtain the link for video/audio files imported on an Infomaniak VOD/AOD service.

Retrieve the media link according to its encoding

The link is obtained on your VOD interface:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product concerned:
   
3. Click on Media in the left sidebar menu.
4. Click on Media Management in the left sidebar menu.
5. Click on the media concerned in the displayed table:
   
6. Click on the action menu ⋮ to the right of the encoding concerned in the displayed table.
7. Choose Copy the link to obtain the direct link to the media, for example in .mp4 format: