Hébergement osTicket
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osTicket
osTicket est une application open source de ticket démarré en en 2003.

Installation en 1 clic

Mise Ă jour facile

Sauvegarde et restauration
Information
Configuration requise
1.16.2
29 Avril - 130MBImprovements
- Issue: Topic->getHelpTopics() don't return localized names when $allData = true (a078a0f)
- class.email: allow empty smtp_passwd when existing (0d0d8a1)
- Fixes permission issue when registration mode ist disabled (dee6a13)
- email: use correct e-mail formatting (7692637)
- Fix HTML syntax in thread view (84913f5)
- Fix slugify regex (f72691c)
- issue: preg_match Pass By Reference (148a2e7)
- issue: php_analyze each() (f627a5e)
- issue: Deprecated Required Parameter (0d0ab46)
- tests: UninitializedVars (60f6ad7)
- tests: Validation Checks (91e7d30)
- issue: QueueSort (92e820c)
- issue: Task Export (baa46d3)
- issue: PEAR Mail parseAddressList() (7130056)
- issue: Filter Events (8c9b392)
- issue: Last Message Data Source (d185e50)
- issue: Undefined Constant GLOB_BRACE (0499b97)
- Update edit.inc.php (8b5ea64)
- Update ticket-preview.tmpl.php (e6f437c)
- Update ticket-view.inc.php (84c4eb8)
- issue: Nullable date() Timestamp (a77158b)
Lire la suite: https://github.com/osTicket/osTicket/releases/tag/v1.16.2
1.16.1
7 Mars - 130MBImprovements
- issue: Remaining Deprecated each() (69db3a7)
- issue: User sendUnlockEmail (13652db)
- issue: Auth_SASL Non-Static (4378f77)
- issue: Banlist Non-Static (96995e1)
- issue: PHP Version Requirements 1.16.x (fdc0445)
- issue: Email Templates Static (fb0b075)
- issue: Status List getSortModes() (6d4650d)
Lire la suite: https://github.com/osTicket/osTicket/releases/tag/v1.16.1
1.16 (version majeure)
10 Février - 130MBEnhancements
- PHP8: Static Method Lint Test (958a748)
- Update MPDF (59dc587)
Improvements
- prereqs: Update README.md (2767ad4)
- upgrader: v1.16 Release (57347ab)
- release: Prep Release (0905e7b)
- php8: Temporarily Suppress Warnings (0afe2b2)
- issue: PEAR each() (1eafd98)
- issue: Further Fixes (03d203b)
- issue: EmailDataParser (c4fc76c)
- issue: Even More Fixes (998cd7d)
- issue: Misc. Fixes (ec9c09d)
- issue: Static to Non-Static (3bb36ff)
- issue: create_function() (7668b71)
- issue: Unparenthesized (64076e2)
- issue: Undefined Key, Var, Prop (6974734)
- issue: Undefined Function each() (e261a5f)
- issue: Calling Non-Static Statically (a4ab19d)
- Fix first problems with PHP 8 (ab77c0a, 29dcbd9, 6b3c7f9, 4d972b5, e63998e)
Lire la suite: https://github.com/osTicket/osTicket/releases/tag/v1.16
1.15.7
29 Avril - 130MBEnhancements
- i18n: Bosnian Flag CSS (94f5e95)
- i18n: Translatable Tooltip (e2be9e7)
- i18n: No Tasks String (01016db)
Improvements
- Use HTTPS version of Crowdin project (d52cc40, da1309a)
- fix staff login redirect loop when system is offline (38b8f53)
- oops: Banlist Created (f0ae76f)
- issue: MaxLength Attribute (225eb7a)
- Update ticket-tasks.inc.php (b063504)
- Issue: Disabled/Archived Primary Dept (0b7c9c2)
- issue: Sweden Capitalization (3cb05ad)
- typo: Emtpy To Empty (9c858b8)
- issue: Fixes Test Errors (34cf2f2)
Lire la suite: https://github.com/osTicket/osTicket/releases/tag/v1.15.7
Afficher plus de versions1.15.6
7 Mars - 130MBEnhancements
- i18n: Missing translations for the action buttons
Improvements
- issue: Required Custom Field User Registration
Lire la suite: https://github.com/osTicket/osTicket/releases/tag/v1.15.6
1.15.5 (version de sécurité)
10 Février - 130MBEnhancements
- redactor: Upgrade to version 3.5.2 (4e4f82e)
- auth: Allow AuthBackends to auto-register Users (6836b17)
Improvements
- issue: Khmer Language Flag (f878f14)
- issue: Assignee Item Property (3cde88a)
- issue: CDATA Rebuild Issue (9da3b5e)
- issue: Plus Symbol (b0f143e)
- issue: Plain-Text Canned Responses (19c03ca)
- issue: Improved Validation for Variable Names (35c8ca8)
- Revert "issue: List Item Properties On Mouseover" (5c91f64)
Lire la suite: https://github.com/osTicket/osTicket/releases/tag/v1.15.5
1.15.4 (version de sécurité)
8 Octobre 2021 - 130MBEnhancements
- Feature: Log Event For Filters (7d48735, 1fd2b6b, 99ec09a)
Improvements
- Issue: Delete Referrals (790c0e6)
- Show "-Empty-" value for empty due dates in ticket view (64712eb)
- Issue: Audit Closed Ticket Events (311a600)
Security
- security: PwReset Username and Username Discoverability (e282910, 86165c2)
- security: SSRF External Images (1c6f98e)
- xss: Stored XSS/Domain Whitelist Bypass (4b4da5b)
- security: Recipient Injection via User's Name (7c5c584)
- xss: Advanced Search (4a8d3c8)
- xss: Tasks (b01c6a2)
Lire la suite: https://github.com/osTicket/osTicket/releases/tag/v1.15.4
1.15.3.1 (version de sécurité)
2 Août 2021 - 130MB1.15.3.1
Improvements
- Auth: Service Name
1.15.3
Enhancements
- Enhancement: S3 Plugin Folder Capability
Improvements
- Auth: Service Name on Client Portal
- CDATA: Rebuild Cdata tables post Install
- Issue: Deleted Forms on Help Topics
- Issue: Saving Priority Field
- CDATA: Dynamic Forms Views
- CDATA: Check Cdata Tables on Cron
- CDATA: DynamicFormField Update
- Issue: Filter Email Variables)
- status: Localize Status Names
- Issue: Queue Columns Custom Fields
- Issue: Custom Dept/Custom Assignee Exports
- Issue: 'Open' heading don't get translated
- Make Max-Age consistent across backends
- Zip Export: Include Custom File Upload Files
- Issue: Spaces in List Items
- Issue: Class PageNate had problems with total value as string
- Tweak PersonsName->getShort() and getShortFormal()
Security
- xss: SVG Image
- security: open.php Refresh
- xss: Client-Side i18n
- session: Verify UserAgent String
Lire la suite: https://github.com/osTicket/osTicket/releases/tag/v1.15.3.1
1.15.2 (version de sécurité)
10 Mars 2021 - 130MB1.15.2
Security
- xss: FormAction Attribute
- xss: onerror Property
Enhancements
- Issue: Visibility Permissions
- Depts Visibility
- Issue: Task Inline Transfer
Improvements
- Make word count error match the actual limit
- Mute warning when Every Minute is selected.
- Remove extra selection - Choice Field handles prompt.
- Fail gracefully when supported matches return null
- Create variable before passing it by reference
- FAQ: Check for lookup failures
- 2fa: use isset to check checkbox
- Session: Regenerate session id before closing it.
- Issue: Unlinking Tickets
- Issue: Agents/Depts in Queue Cols
- Issue: Revise getDepartments
- Issue: Visibility Permissions
- issue: getDefaultDeptId() On Null
- issue: Dashboard Export Date Range
- Issue: Echoing Default Dept Status
- issue: Export Memory Limit
- Use PageNate->showing() for Users and Orgs in SCP
- Don't capitalize Queue menu items
- Issue: Disabled Dept on Email
- issue: Assign To Sort Alphabetically
- Update class.plugin.php
1.15.1
Improvements
- readme: Update PHP Version
- placeholder: Quote and encode html chars
Lire la suite: https://github.com/osTicket/osTicket/releases/tag/v1.15.2
1.15 (version majeure)
25 Novembre 2020 - 130MBEnhancements
- Change dept_id and priority_id fron tinyint to int
- csrf: Add ability to rotate token
- Feature: Agent/Department Visibility
- db: Latest Indexes
- SLA Plan Search Field
- 2FA Backends
- Password Policy Revisited
Improvements
- Issue: Missing Events
- Issue: 2FA Upgrade
- Ticket From Email
- Issue: User Custom Dept Field
- Staff: Password Change
- oops: Indexes Patch Schema
- CsvImporter: Skip Byte Order Mark (BOM) if present
- Oops: Method Inheritance Compatibility
- issue: Form Instructions Translation
Lire la suite: https://github.com/osTicket/osTicket/releases/tag/v1.15
1.14.8 (version de sécurité)
8 Octobre 2021 - 130MBImprovements
- issue: Auto-Assign Comments Var (c3171c3)
- issue: List Item Properties On Mouseover (a6a7192)
- issue: def_assn_role (6ad568f)
- search: Child Thread Relation (08785f9)
Security
- security: PwReset Username and Username Discoverability (e282910, 86165c2)
- security: SSRF External Images (1c6f98e)
- xss: Stored XSS/Domain Whitelist Bypass (4b4da5b)
- security: Recipient Injection via User's Name (7c5c584)
- xss: Advanced Search (4a8d3c8)
- xss: Tasks (b01c6a2)
Lire la suite: https://github.com/osTicket/osTicket/releases/tag/v1.14.8
1.14.7 (version de sécurité)
2 Août 2021 - 130MBEnhancements
- redactor: Upgrade to version 3.5.1
Improvements
- issue: Setup Admin Password Heltip Verbiage
- issue: getDBVersion
- issue: Missing Thread On Referral Check
- readme: Update PHP Version
- typo: Default Sorting
- issue: Choices Field Sanitization
- issue: "New Task Alert" email template typo
- issue: Edit Entry Dropped Attachments
- issue: EmailTest Draft
- issue: Release Notes Links
- Role: Handle null perms
- Issue: Missing null check in Staff->updatePerms
- Banlist sorting by Updated
- issue: ticket.dept.sla Variable sla_id
Security
- xss: SVG Image
- security: open.php Refresh
- xss: Client-Side i18n
- session: Verify UserAgent String
Lire la suite: https://github.com/osTicket/osTicket/releases/tag/v1.14.7
1.14.6 (version de sécurité)
10 Mars 2021 - 130MB1.14.6
Security
- xss: FormAction Attribute
- xss: onerror Property
Enhancements
- redactor: Upgrade to version 3.4.9
Improvements
- issue: markAs Popup Manager (No Access)
- issue: Task last_update Var
- issue: SCP Login Redirect
- issue: Client-Side Reply Draft Saving
1.14.5
Security
- security: Parent Ticket Access (Client)
Enhancements
- typo: Change User Confirmation Popup
- redactor: Upgrade to version 3.4.6
Improvements
- issue: MailFetch Inline Disposition
- issue: Editor Spacing
- Issue: Collaborator Adding New Collabs
- mail: Reply to Ticket Owner Only
- dept: Dept Deletion Bug
- issue: Task From Ticket
Lire la suite: https://github.com/osTicket/osTicket/releases/tag/v1.14.6
1.14.4 (version de sécurité)
20 Novembre 2020 - 130MBSecurity
- Authcode: Ticket Access Link
- Auth: Client Create Request
Enhancements
- forms: Pseudo-random name for Dynamicforms on POST
- redactor: Upgrade to version 3.4.5
Improvements
- Issue: Event YAML
- issue: Missing Description On New Task
- issue: Draft Save
- mpdf: Logo Overlap
- Issue: Viewing Email Templates
- Issue: Topics on Install
- Issue: Prevent Deleting All Topics
- Issue: Sub Queues
- authtoken: Add ticket link when recipient is ticket owner
- redactor: Improper Formatting When Double Spacing
- forms: Add SECRET_SALT to field name hash
- issue: Better URL Parsing For External Inline Images
- Issue: Default Delimiter
- issue: Update Autocomplete
- Fix incorrrect compare locked staff at Ticket Preview
- Don't use a default comment on ticket assignment
- Issue: Ticket Export Delimiters
- CsvImporter: Skip Byte Order Mark (BOM) if present
- Drop nested table from open new ticket
- issue: New Message Alert Recipients
- issue: Custom REGEX Failure
- Issue: Ticket From Thread Attachments
- cli: Manage.php Errors
- issue: Assignee Field
- issue: Agent Password Reset With No Existing Password
- More modern, cleaner DocBlock
- issue: Ticket Merge Select2
Lire la suite: https://github.com/osTicket/osTicket/releases/tag/v1.14.4
1.14.3 (version de sécurité)
24 Août 2020 - 130MBPerformance and Security
- security: Reported Vulns July-August 2020
- xss: FAQ Category On Errors
Enhancements
- select2: Update To 4.0.13
- jquery: Update To 3.5.1
- redactor: Upgrade to version 3.4.2
- Issue: Template Variables in Ticket Filter
- issue: Get Team Members For Alerts
- Issue: Topic Help Tip
- Create SECURITY.md (165cf18
- redactor: Upgrade to version 3.4.1
- inline: RichText Fields View First
- print: Update Icons and Add Titles
- issue: Update Print Options Icons/Text/Title
- refactor: Help Topic Status Refresh
- Adding translation to the dashboard plot labels.
- Issue: Language Verification
Improvements
- oops: Local Inline Images
- Issue: Ticket Edit Save
- Revert Topic Saving Fixes
- issue: NOTLS For IMAP/POP Without SSL
- Update dynamic-field-config.tmpl.php
- Ticket Merge Translation Improvement
- oops: Task Missing Parentheses
- Issue: Create Task File Upload
- issue: Delete Users With Tickets
- DynamicField Update
- issue: Form Field Help Text Not Null
- export: Duplicate Results
- issue: Email Template Internal Notes
- oops: Change lastupdate To updated For Tasks
- i18n: Redactor Files Not Included
- Issue: Ticket Task Print
- Issue: Topic Fields on Ticket Edit
- issue: Activity Notice getLastRespondent()
- Issue: Create Team With Members
- i18n: Don't Store Files Under Branch Name
- template: Add Ticket ID To Var Scope
- Issue: Topic and Department Columns
- sla: Force Intval For Scientific Floats
- oops: JS Method Typo
- issue: Signature Box No Longer Expands
- install: Add Mark As Answered To All Access
- print: Client Print Not Respecting Identity Masking
- templates: %{ticket.thread.complete} Not Respecting Identity Masking
- issue: Filter Action Add Button
- install: Embedded Domain Whitelist
- install: Schedule, SLA, and Help Tip Updates
- Issue: Ticket Number Search
- issue: PHP 7.4 Warnings (1aafa42, d93379e
- issue: Flush Model Cache
- Issue: PHP Warning
- issue: MySQL 8.0 {min,max} Value Error
- issue: Mass Delete Help Topics Warning
- issue: Org Added Collabs
- issue: Attachment Upload Configuration
Lire la suite: https://github.com/osTicket/osTicket/releases
1.14.2
18 Mai 2020 - 130MBChanges
- Task Inline Edit
- feature: Configurable Agents As Collaborators
- Ticket Merge Modal Improvements
- redactor: Double Spacing Optional
- inline: Set Help Topic Refresh Statuses
- lint: updateEstDueDate
- Ticket Merge Parent Status
- Schedule Entry - getOccurrences algo.
- Queue Query Optimization
- Issue: Merge Child Status
- 1.14 Misc. Fixes
- Issue: Filter Actions for Deleted Objects
- ui: improve action buttons
- Misc. Fixes
- Issue: Class AuditEntry Not Found
- oopsie: Revert errant delete by commit 027c8d2
- lint: oopsie on undefined variable
- issue: Move Owner Check to Ticket Collabs
- oops: Update Schedule No Description
- revert: Agent Added Agent Collabs
- issue: AuditEntry Not Found
- issue: Collab Pass By Reference
- Add AnnotatedField interface to TicketTasksCountField
- Audit Plugin Modal Fix
- Issue: Duplicate Thread Entry Merge Records
- export: User/Org Tickets
- i18n: Help Text Translate Button
- install: Task Title/Description Field Flags
- issue: Trailing Whitespaces Number Lookups
- issue: Duplicate Tickets in Lookup
- issue: BooleanField Inline Edit Value
- issue: BooleanField Cannot Be Unchecked
- Issue: Managing Child Ticket Threads
- Oops: Set Child Ticket Status
- feature: Force HTTPS
- Issue: Close Child Ticket Without Help Topic
- Issue: Inline Edit Long Answer
- Issue: Ticket Link/Merge
- dept: Disable Auto Claim
- redactor: Cancel Button
- issue: Redactor z-index
- Issue: Overwriting thisstaff on Assign
- Schedule Entry - Initial Occurrence Scope
- issue: mPDF Print Tables
- Clear Overdue Flag 4realz
- Ticket Merge/Link Defaults
- User Audit Issue
- upgrade: Redactor 3.3.5
Lire la suite: https://github.com/osTicket/osTicket/releases
1.14.1 (version majeure)
22 Novembre 2019 - 130MB1.14.1
Improvements
- Revert commit cedd612
- Clear Overdue On Reopen
- Allow Repeatable Once Entries
1.14.0
Enhancements
- php: 5.6 Support
- Oops: Lint Fixes
- Update index.php
- Overdue oopsie
- Ticket Task count
- Visibility: Move getJsComparator to Widget class
- i18n spelling oopsies
Improvements
- Require Between Date Entries
- Add Ticket Reference to Tasks
- Disabled SLA
- Queues: Agents with no team assignment
- Ticket Merge Upgrade Patch
- ticket-view: Add ZIP export option
- issue: Check $cfg iFrame
- feature: Separate SMTP Credentials
- feature: Fetch From Mail Folder
- feature: Configurable iFrame Whitelist
- Ticket Merge: Close Children
- Audit Log Plugin
- Issue: Organization Update
- issue: Redactor Reset Buttons
Lire la suite: https://github.com/osTicket/osTicket/releases
1.12.5
22 Novembre 2019 - 130MBHotfixs
- File data callback
Lire la suite: https://github.com/osTicket/osTicket/releases
1.12.4
20 Novembre 2019 - 130MBEnhancements
- php: 5.6 Support
- Oops: Lint Fixes
- Update index.php
- Overdue oopsie
- Ticket Task count
- Visibility: Move getJsComparator to Widget class
- i18n spelling oopsies
Improvements
- Require Between Date Entries
- Add Ticket Reference to Tasks
- Disabled SLA
- Queues: Agents with no team assignment
- Ticket Merge Upgrade Patch
- ticket-view: Add ZIP export option
- issue: Check $cfg iFrame
- feature: Separate SMTP Credentials
- feature: Fetch From Mail Folder
- feature: Configurable iFrame Whitelist
- Ticket Merge: Close Children
- Audit Log Plugin
- Issue: Organization Update
- issue: Redactor Reset Buttons
Lire la suite: https://github.com/osTicket/osTicket/releases
1.12.3
31 Octobre 2019 - 130MBEnhancements
- Datetime Formats
- issue: Revert 453e815
- Revert "issue: Advanced Search Default Sorting"
- feature: Expanded Print View
- i18n: Register Include
- Lint Fix
- Update osTicket Requirements
- Update osTicket Requirements
- issue: Update Installer PHP Requirements
- issue: Update Outdated Links
Improvements
- issue: Mbstring Extension Requirement
- Instantiate StaffDeptAccess
- issue: Complete Thread Var Padding (Outlook)
- Issue: Empty Due Date
- issue: PHP 7.3 New Agent Set Password
- European Date Format Issue
- issue: CSV Patch Adv. Search Error
- Issue: Annul Closed Events
- issue: Department Referral Email
- Date Range Period Timezone
- Issue: Undefined Constant Warning
- issue: Support Exchange Shared Mailbox Auth
- Issue: Inline Ticket Assignment
- issue: Dashboard No Help Error
- Organization Update
- issue: Advanced Search Default Sorting
- issue: Image Attachment View
- issue: Reset Role Permissions
- issue: Error On QueueSort Config
- Required Short Answer Field = '0'
- Fix Admin Alert
- issue: Set Staff Password On Creation
- issue: THIS_VERSION Utilize MAJOR_VERSION
- Issue: Reopen Assignment
Lire la suite: https://github.com/osTicket/osTicket/releases
1.12.2 (version de sécurité)
9 Août 2019 - 130MB1.12.2
Enhancements
- issue: v1.12 Git MAJOR_VERSION
Improvements
- issue: README.md osTicket Logo
- issue: README.md Image Size
- issue: DatetimeField Remove Unused Vars / Use parseDateTime()
1.12.1
Security
- xss: Install Form
- security: CSV Formula Injection
- security: HTML File Browser Execution (Windows: Firefox/IE)
Enhancements
- issue: Queue Sort Title No Validation Error
- Issue: Tickets Visibility
- task: Implement edit of task thread
- Reformat Incorrect Reply-To Headers
- DatetimeField: Add jquery-ui-timepicker-addon
- Add/Remove Collaborators Without Refresh
Improvements
- issue: API Unexpected Data Warnings
- Double semicolon removed
- Empty extra in list_items
- Issue: Ticket Alerts vs Dept Recipients
- issue: iFrame Single Quotes
- issue: PDF Squares Instead Of Text
- issue: Class Format Disposition Misspelling
Performance
- Remove File Type Override
- Validate integrity of uploads
- issue: Rogue Closing div Breaks HTML Thread Tree
Lire la suite: https://github.com/osTicket/osTicket/releases
1.12 (version majeure) (version de sécurité)
23 Mai 2019 - 130MBSecurity
- xss: XSS To LFI Vulnerability
Highlights
- issue: Upgrader Wrong Guide Link
- iframe: Allow Multiple iFrame Domains
- variable: Complete Thread ASC or DESC
- issue: Strip Emoticons
- feature: ACL (Access Control List)
- jquery: Update Again
Bug Fixes
- issue: Maxfilesize Comma Crash
- issue: System Ban List
- queues: Fix compatibility issues with newer jQuery
- filedrop: Fix file drag and drop
- issue: PHP 7.2 Plugin Delete
- issue: Local Avatar Annotation
- Selected Navigation Item
- Issue: Attachments on Information Fields
- issue: No Save Button On Quicknotes
- Issue: Duplicate Tickets in Closed Queue
- issue: APC CLI
- users: Fix seaching of users
- issue: Custom Column Org Link
- issue: Internal Note Ignored
- issue: PHP 7.2 Ticket Status
- issue: Canned Response Variables
- issue: FAQ Search Results
- issue: FAQ Return Errors
- Queue Columns
- issue: Duplicate Form Titles
- Issue: Exporting Tickets
- issue: Organizations Users Sort
- issue: Multilingual FAQ Category w/ Parent
- issue: Task Print PDF
- Issue: MPDF Export PHP < 7.0
- Quick Filter Fixes:
- Assignment Restriction Issue
- Issue: Saving Checkbox Values
- Issue: Choosing Fields to Export
- oops: Thread Variable Fatal Error
- oops: Emojis Strip Korean
- issue: iFrame On Install
- Issue: Ticket Export Headers
- issue: Organization Ticket Export No Filename
- MPDF Issues
- issue: sendAccessLink On NULL
- issue: sendAccessLink On NULL v1.11
- Update README.md (eccc57
- issue: iFrame Single Quotes
- issue: Choice Validation Accept Punctuation
- issue: ACL Move To Inc Files
- Issues since v1.11 release
- PJAX: Increase default timeout
- Mime Decode - Encoded char
- MPDF Tasks
- issue: .eml/.msg Attachments
- issue: Task EstDueDate
- Bug fixes and enhancements for v1.11
- Mailer: Allow for ability to pass -f option as from_address
- Ticket Link: Always return a link
Lire la suite: https://github.com/osTicket/osTicket/releases
1.11 (version majeure)
10 Février 2019 - 130MBHighlights
- PHP v5.6-v7.2 Support
- Release Ticket Assignment (d354e09)
- Require Help Topic To Close Ticket
- Disable Collaborators On Reply
- Complete Thread Variable
- Public Mark As Answered/Unanswered
- Latest jQuery Upgrade
- Update To Latest mPDF (460b445)
Bug Fixes
- Canned Response Select2
- filters: Move to the ORM (3c1bc3d)
- oops: New sessions require non-null data (0d58a28)
- issue: IE White Screen Of Death
- Recipients Icon View Email Recipients for Users (8c707b5)
- Collaborator Fixes: (a4de351)
- Collaborator Thread Event for Web Portal: (0b34753)
- Collaborator Tickets Visibility Fix: (98dc5d9)
- thread: getId On Non-Object (e3b333e)
- Email Recipients Revisited Corrections (731c9fe)
- Ticket-View Collaborator Collapsible Fix: (7be98ee)
- mailer: EmailAddress Object as Array
- collab: @localhost Mailer Error
- SavedSearch Fixup (eadccc2)
- Help Topic Inline Save Fix: (00a3be2)
- Email Name Format:
- issue: Saved Searches Flags
- queue: Improve queries necessary for rendering
- status: Allow Reopen
- Agent Default Queue:
- Referral Assignment Issue:
- Team Referral Check
- Implement 'Select Active Collaborators':
- Upgrader: Old search criteria
- Advanced Search: TicketStatus / Status Name
- Search All Tickets Setting
- queues: Column Conditions Overwrite
- queues: Row Conditions
- issue: Multiple File Display
- Staff Profile Updates:
- Charset: Add generic transcode php_user_filter
- issue: Image CID Attributes
- Filter Action Saving Fix:
- issue: Session form-data Files
- issue: Default Help Topic Issue Summary
- Implement Referral Internal Notes
- issue: Existing User Registration
- Adjust Filter Saving (49edbb3)
- oops: Selection Search Bug
- Filter Action Send an Email Issue
- Optimize Upgrade: Remove ThreadEvent 'state' Enum (ebca2f9)
- Creating Tickets with Attachments (47920c4)
- issue: Duplicate Personal Queues
- issue: Newly Added Queues
- Help Topic: Ignore invalid help topics (d93bb51)
- footer: htmlchars company name (f6687f0f)
- Thread Entry: Chucked body (aff9bcb)
- Filters: Cleanup filter actions on delete (6372b9c)
- orm: Add route to merge InstrumentedList (4a793a9)
- Search: Add duedate to base fields (b8bdd27)
- DateTimeFilter: Support empty value (95856cd)
- Export: Make Export Fast Again
- DatetimeField: Format (8623ed6)
- Oops: Creating Tickets with Attachments
- Column Annotation (2f7e3a0)
- Add NumericField (af829e8)
- Add Queue Columns Annotation as Fields. (aa0924a)
- Retain Help Topics for Emails
- export: Field Display (8adbd37)
- Filter Action Validation Fixes
- Advanced Search Column Conditions
- Update Thread Events in Batches (bea99ae)
- Update Fresh Install Process (fce25fb)
- View All Tickets for User
- Ticket Sources
- Add period to DateTimeField
- Form Attachment Issues
- Attachment Names Issue
- File Disposition (0c6e9ac)
- Primary Queues Buckets
- Saving Changes to Filters (5f5951d)
- Event Migration Optimization
- Add new API headers to whitelist
- upgrade: Actually re-fetch the config from database
- issue: Export Event State Error
- issue: Delete User Error
- Dashboard Statistics Issue
- issue: ticket_link Fatal Error
- Queue Counts
- issue: Queue sort_id
- FileUploadField Validation
- Status Column: Fix display and sorting
- queue: Top-Level Ticket Counts
- Deleting the Default Queue
- issue: Email Default Dept
- issue: create_date Variable
- issue: FAQ/Page Attachments
- Forms: Field Permissions
- Field: Help Topic Forms
- Task Collaborators
- Issue: Edit Export Column Heading
- Clarify User Import Instructions
- Issue: Duplicate Search Results
- Issue: DynamicFormEntry render (26ebcae0)
- Issue: Filters
- issue: Task Response With Collaborators
- issue: Scrollable Quickfilters
- profile: Reply Redirect
- Oops: Modify 0 in Short Answer Field Fix
- Issue: Mass Assign
- issue: SubQueues Hide PersonalQueues
- issue: New Ticket Field Permissions
- issue: Remove Referral Borked
- Fix crashes compiling language packs on PHP 7
Lire la suite: https://github.com/osTicket/osTicket/releases
1.10.5
10 Février 2019 - 30MBHighlights
Latest jQuery Upgrade
Bug Fixes
- issue: Translation Flags Not Clickable
- issue: Hide Task Loading Overlay
- Issue: Tasks Within Tickets
- issue: Dashboard Export Period
- Improve the Staff login
- oops: Remove DST From User Update
- issue: Dupe Page Requests Fix
- change old wiki urls to new doc urls
- oops: Class GenericAttachment Not Found
- issue: Duplicate Page Requests
- forms: Render Instructions
- accessibility: Screen Readable Actions
- forms: Disabled By Help Topic Users
- issue: CDATA Phone Contains
- Tasks: Task visibility
- issue: mPDF SetAutoFont RTL
- issue: SelectionField nset
- cron: Clean Expired Passwd Resets
- sessions: Clear On Password Set/Reset
- Make getFiles() return files
- issue: mPDF Arabic Fonts
- issue: Task Term Search
- Relative Time Fixes:
- perms: Alphabetize Role/Staff Permissions
- issue: Ticket Filter Does Not Match Regex
- Task Assigned Team Issue:
- issue: FAQ & Canned Attachments Dropping
- issue: Wrong Attachment Names (#4426
- issue: Featured FAQs On Disable
- issue: Deleted Field Thread Events
- issue: Custom File Upload Dropping
- issue: Priority Field Template Variable
- issue: Client Side Thread Entries
- issue: jQuery Sortable Redactor
- issue: CLI Deploy Missing Bootstrap Fix
- issue: Client Side Column Sorting
- issue: ChoiceField Template Variable
- issue: TextThreadEntryBody Sanitize
- issue: Installer Footer Copyright
Lire la suite: https://github.com/osTicket/osTicket/releases
1.10.4 (version de sécurité)
21 Juillet 2018 - 30MB1.10.4
Security
- Fix Multiple XSS Vulnerabilities
Highlights
- Auto-Assignment Log
- Language Pack Locale Mismatch
- CLI Deploy Missing Bootstrap
- User Import No Email
- Ticket Lock On Disable
1.10.3
Security
- Prevent Click Jacking
Highlights
- Org. User Account Status
- Flush Cache On Upgrade
- Outlook _MailEndCompose
- Files - deleteOrphans()
- Fix imap_open Disable Authenticator
- Check permissions before displaying Close Task
- Information Page Performance
- queryset: Fix circular reference error
1.10.2
Security
- Prevent Account Takeover
- Prevent Agent Directory XSS
- Httponly Cookies
- Only allow image attachments to be opened in the browser window
- CSRF in users.inc.php URL
- AJAX Reflected XSS
- File Upload Bypass
Lire la suite: https://github.com/osTicket/osTicket/releases
1.10.1
27 Octobre 2017 - 20MBEnhancements
- Users: Support search by phone number
- i18n: Fix getPrimaryLanguage() on non-object (#3799)
- Add TimezoneField (#3786)
- Chunk long text body (#3757, 7b68c99)
- Spyc: convert hex strings to INTs under PHP 7 (#3621)
- forms: Proper Field Deletion
- Move orphaned tasks on department deletion to the default department (42e2c55)
- List: Save List Item Abbreviation (8513f13)
Performance and Security
- XSS: Encode html entities of advanced search title (#3919)
- XSS: Encode html entities of cached form data (#3960, bcd58e8)
- ORM: Addresses an SQL injection vulnerability in ORM lookup function (#3959, 1eaa691)
1.10 (version majeure)
4 Novembre 2016 - 20MBEnhancements
- Support Passive Email Threading (#3276)
- Introduce the concept of Trusted Proxies and Local Networks (4396f91)
- * Account for agents' name format setting when sorting agents (#3274, 5c548c7)
- Ticket Filters: Support Lookup By Name (#3274, ef9b743)
- Enable preloaded canned responses by default (#3274, 7267531)
Improvements
- Task: Missing Description on create (#3274, 865db9)
- Save task due date on create (#3438)
- Show overlay on forms submit (#3426, #3391)
- upgrader: Fix crash on SequenceLoader (#3421)
- upgrader: Fix undefined js function when upgrading due to stale JS file (#3424)
- Use help topic as the subject line when issue summary is disabled (#3274, 74bdc02)
- PEAR: Turn off peer name verification by default (SMTP) (#3274, 4f68aeb)
- Cast orm objects to string when doing db_real_escape (#3274, e63ba58)
- Save department on __create (#3274, c664c93)
- Limit records to be indexed per cron run to 500 (#3274, 9174bab)
1.9.15 (version de sécurité)
2 Novembre 2016 - 20MBEnhancements
- Introduce the concept of Trusted Proxies and Local Networks (4396f91)
Performance and Security
- Fix memory leak when applying 'Use Reply-To Email' ticket filter action (8ca6bc3)
- XSS: Sanitize and validate HTTP_X_FORWARDED_FOR header (#3439, 4396f91)
- XSS: Encode html chars on help desk title/name (#3439, 2fb47bd)
1.9.14
13 Juin 2016 - 20MBEnhancements
- alerts: Do not include the manager with the members (#2974)
Improvements
- Only change SLA if target department has an SLA
- Unify ticket source and preserve original (e.g Web) source on ticket edit
- filedrop: Use jQuery to remove filenode
- pjax: Do not assume href attribute is set
- Default to system default, if staff does not have page limit set, thanks @antriver (#2951)
- plugins: Assume plugins might not have configuration
- oops: Make sure __toString returns a string
- autoresponse: Do not send out new message auto-response to ticket owner as well as collaborators on new ticket (#2639)
- auth: Consider the destination clicked prior to SSO authentication, thanks @jdelhome3578 (#2916)
- config: Add error message and default for max_open_tickets setting (#2914)
- auth: This issue only impacts SSO auth plugins, @thanks kevinoconnor7 (#2641)
- i18n: Support language pack compilation with new support for parallel releases with v1.10.x
1.9.12 (version de sécurité)
20 Août 2015 - 20MBImprovements
- Fix missing search box adding user to organization (#2431)
- Fix incorrect update time on FAQ view in staff portal (194f890)
- Fix incorrect parsing of some multi-part MIME messages (fe62226)
- Fix auto-claim for new ticket by staff if a filter added a canned response (eca531f)
- Fix malformed results on remote user search when adding users (#2335)
- Fix search by ticket number on client portal (#2294)
- Fix association of user email without a domain to an organization without an email domain setting (#2293)
Performance and Security
- Revert poor performing ticket stats query (#2318)
1.9.11 (version de sécurité)
22 Juillet 2015 - 20MBEnhancements
- Log to syslog on php mail() error (#2128)
- Full path of help topics shown in filter management (3d98dff)
- Auto rebuild the search index if %_search table is dropped (#2250)
- New version available message in system information (c1b5a33)
Improvements
- Fix appearance of <div> in user names (regression in v1.9.9) (be2f138)
- Out-of-office notification does not clear closing agent (#2181)
- Fix check for departments limiting assignees to members only (#2143)
- Fix signal data pass by reference (#2195)
- Fix template variables not rendering in href attributes (#2223)
- Fix missing custom data for new users (#2203)
- Fix incorrect cli option expansion (#2199)
- Properly encode To header for php mail() sends (857dd22)
- Fix incorrect message body when fetching TNEF emails (0ec7cf6)
- Fix layout of some tables in PDF export (cef3dd3)
Performance and Security
- Fix XSS issue on choices field type (#2271)
1.9.9
25 Juin 2015 - 20MBEnhancements
- Properly balance stripped and invalid HTML (#2145)
- Add MANIFEST file to deployment process and retire duplicate code for packaging (#2052)
Improvements
- Fix inability to configure LDAP and S3 plugins (regression) (59337b3)
- Fix incorrect whitespace in search indexed HTML content (#2111)
- Add support for invalid multipart/relative content type (aaf1b74)
- Force line breaks for very long HTML lines (56cc709)
Performance and Security
- Fix slow query for ticket counts for large datasets (c4ace2d)
- Fix slow thread load query (thanks @torohill) (7b7e855)
1.9.8.1
18 Mai 2015 - 20MB
- Add option to disable email address verification
- Fix crash upgrading from osTicket v1.6
1.9.8
15 Mai 2015 - 20MBEnhancements
- Update user information for existing users when importing CSV (#1993)
- Agent names are consistently formatted and sorted throughout the system (#1972)
- Memcache session backend support. (See include/ost-sampleconfig.php) (#2031)
- Email domain validation includes DNS record verification (#2042)
- Make ticket queue selection sticky (aa2dc85)
Improvements
- Fix incorrect mapping of ISO charsets to ISO-8859-1, thanks @nerull7
- Fix unnecessary drop of ticket CDATA table because of update to deleted field (#1932)
- Fix inability to create or update organization custom data (#1942)
- Fix inability to update some fields of user custom data (#1942)
- Fix filtering user custom data for email tickets (#1943)
- Fix missing email headers resulting in incorrectly threaded emails when delivered (#1947)
- Cleanup file data when removing custom file uploads (#1942)
- Fix crash when exporting PDF and PHAR extension is not enabled
- Fix crash processing some TNEF documents (89f3ed7, #1956)
- Fix handling of GBK charset when gb2312 is advertised (#2000)
- Fix link to client ticket listing when logged in, thanks @neewy (#1952)
- Disambiguate staff and collaborators when processing a some emails (#1983)
- Fix several i18n phrase and layout issues (#1958, #1962, #2039)
- Improve detection of some bounce notices with alternative content (#1994)
- Fix image URL rewrite when pasting existing images, from a KB article for instance (#1960)
- Preserve internal note formatting on new ticket by staff if HTML is disabled (#2001)
- Touch organization updated timestamp on custom data update (#2007)
- Fix deployment on Windows® platforms, thanks @yadimon (#2033)
- Fix upgrade crash if retrying an old, failed upgrade from v1.6 (#1995)
- Fix corruption of some html content (9ae01bf)
1.9.7 (version de sécurité)
3 Avril 2015 - 20MBEnhancements
- Remote IP is logged for staff replies (#1846)
- Add option to require client login to view knowledge base (#1851)
- Internal activity alert, replacing the internal note alert, includes alerts of responses made by other agents (#1865)
- Email system now uses LF instead of CRLF as the default (#1909)
- Mass actions for user directory (#1924)
- Unassign tickets on transfer if current assignee is not a member of the new department and the department has "Restrict assignment to members" enabled (#1923)
Improvements
- Clear overdue flag when a ticket is closed, thanks @A-Lawrence (#1739)
- Clear attached file listing on client post (regression) (#1845)
- Delete ticket custom data on delete (#1840)
- Trim whitespace from filter match data on update (#1844)
- Fix dropping of custom data on API post (#1839)
- Fix advanced search on create date (#1848)
- Fix initial load and pagination of dashboard page (#1856)
- Fix incorrect internal/public category setting in drop down for new FAQ (#1867)
- Add UTF-8 BOM to CSV export for correct Unicode detection (#1869)
- Fix not considering the setting for alert assigned on new message (#1850)
- Skip new activity notice if collaborator(s) included in email To or Cc header (#1871)
- Fix inability to uncheck a custom data checkbox (#1866)
- Fix advanced search for unassigned tickets (#1857)
- Fix navigation warning if not using the lock feature (#1898)
- Fix detection of message of some bounce notices (#1914)
- Fix SQL alert with multiple Message-ID headers (#1920)
- Add a warning if attempting to configure archiving for POP accounts (#1921)
- Fix missing UTF-8 output encoding header for staff control panel (#1918)
- Fix z-index issue between popup previews and modal dialogs (#1919)
- Record imported file backend when importing files (f1e31ba)
Performance and Security
- Fix XSS vulnerability in sequence management (88bedbd)
- Defer loading of thread email header information when loading ticket thread (#1900)
1.9.6 (version de sécurité)
16 Mars 2015 - 20MBEnhancements
- New Message-Id system allowing for better threading in mail clients (#1549, #1730)
- Fix forced session expiration after 24 hours (#1677)
- Staff panel logo is customizable (#1718)
- Priority fields have a selectable default (instead of system default) (#1732)
- Import/Export support for file contents via cli (#1661)
Improvements
- Fix broken links in documentation, thanks @Chefkeks (#1675)
- Fix handling of some Redmond-specific character set encoding names (#1698)
- Include the user's name in the "To" field of outbound email (#1549)
- Delete collaborators when deleting tickets (#1709)
- Fix regression preventing auto-responses for staff new tickets (#1712)
- Fix empty export if ticket details form has multiple priority fields (#1732)
- Fix filtering by list item properties in ticket filters (#1741)
- Fix missing icon for "add new filter", thanks @Chefkeks (#1735)
- Support Firefox v6 - v12 on the file drop widget (#1776)
- Show update errors on access templates (#1778)
- Allow empty staff login banner on update (#1778)
- Fix corruption of text thread bodies for third-party collaborator email posts (#1794)
- Add some hidden template variables to pop out content (#1781)
- Fix missing validation for user name and email address (#1816, eb8858e)
- Turn off search indexing when complete, disable incorrectly implemented work breaking, squelch error 1062 email from search backend (afa9692)
- Fix possible out of memory crash in custom forms (#1707, 0440111)
Performance and Security
- Fix generation of random data on Windows® platforms (#1672)
- Fix possible DoS and brute force on login pages (#1727)
- Fix possible redirect away from HTTPS on client login page, thanks @ldrumm (#1782)
1.9.5.1 (version de sécurité)
13 Janvier 2015 - 2MBImprovements
- Fix file.php to serve files added to system before osTicket v1.9.1 (e02ab9a)
- Fix file.php to serve files if client panel or system is offline (6bb7843)
- Fix popover download of inline images (8d3a130)
- Avoid de-duplicating zero-length files (98caa70)
- Send new message alert to team members if not assigned to an agent (b7e75b1)
- Fix import of users to organization not setting the organization (1220238)
- Fix redactor toolbar showing over the date picker (#1450, thanks @Chefkeks)
Performance and Security
- Fix XSS vulnerability in client language selection (b38b3ca)
1.9.5 (version de sécurité)
9 Janvier 2015 - 2MBEnhancements
- Add support for organization vars in templates (%{ticket.user.organization...}) (#1561)
- Canned responses feature can now be disabled (#1562)
- Drop link redirection through l.php (#1640)
- Use unified file download script (#1641). Links can now be shared with external users and accessed without authenticating.
- Ticket filters support matching and banning based on the Reply-To user information (#1645)
Improvements
- Remove custom data when users are deleted (#1492)
- Fix matching of ticket number in subject (regression in v1.9.4) (#1486)
- Several minor translatable strings (#1441, #1489, #1560), thanks @Chefkeks
- Fix invalid UTF-8 chars PDF error for empty thread title (regression in v1.9.4) (#1512)
- Consider auto response checkbox and department setting for new ticket by staff (#1509)
- Fix PHP crash if finfo extension is missing (#1437)
- Fix export of choice field items (#1436)
- Properly handle alert and auto response flags from API (#1435), thanks @stevepacker
- Fix current value of choice fields if set to boolean false (#1466)
- Do not reopen tickets for automated responses (#1529)
- Properly handle uppercase file extensions in file field configuration (#1549)
- Fix release of ticket lock when navigating away from ticket view (#1552)
- Display FAQ article consistently on client portal (#1553)
- Avoid wrapping password reset URLs on text emails (#1558)
- Fix field requirement for clients when only required for agents (#1559)
- Fix language selection for new email template group (#1563)
- Fix incorrect status of new ticket if opened as closed and assigning to an agent (#1565)
- Forbid disabling the only active administrator (#1569)
- Searching for tickets searches to midnight of the end date (#1572), thanks @grintor
- Fix rejection of tickets by filter, even if a previous matching filter would stop on match (#1644)
- Fix matching of User / Email Address in ticket filters (#1644)
- Properly HTML escape thread bodies when quoting (#1637)
- Use department email for agent alerts (#1555)
- Skip team assignment alert on new ticket if assigned to an agent (fddb3c7)
- Use custom form name as the page title when editing (#1646)
Performance and Security
- Fix possible XSS vulnerability in sortable table view pages (#1639)
1.9.4 (version majeure) (version de sécurité)
27 Octobre 2014 - 2MBThis release introduces a variety of new awesome features and enhancements.
Major New Features
- New ticket states (resolved, archived, and deleted) (#1094, #1159)
- Custom ticket statuses (#1159)
- Custom ticket number formats (#1128)
- Full text search capabilities (beta)
- Multiselect for choice fields and custom list selections
- Phase II Multi-Lingual Support (User Interface) (see http://i18n.osticket.com and http://jipt.i18n.osticket.com) (#1096)
- Active interface translations of 46 languages currently
- Popup help tip documentation in all languages
- Flags displayed on client portal for manual switch of UI language by endusers
- Automatic detection of enduser and agent language preference as advertised by the browser
- Improved PDF ticket printing support, including greater support for eastern characters such as Thai, Korean, Chinese, and Japanese
- Proper support for searching, including breaking words for languages which do not use word breaks, such as Japanese
- Proper user interface layout for right-to-left languages such as Hebrew, Arabic, and Farsi
- Right-to-Left support for the HTML text editor, regardless of the viewing user’s current language setting
- Proper handling of bidirectional text in PDF output and in the ticket view
Enhancements
- Plugins can have custom configurations (#1156)
- Upgrade to mPDF to v5.7.3 (#1356)
- Add support for PDF fonts in language packs (#1356)
- Advanced search improved to support multiple selections, custom status and flags
Improvements
- Fix display of text thread entries with HTML characters (
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