Warning for connecting to an Infomaniak account

This guide explains why you may receive an automatic security email concerning your Infomaniak account.

Automatic prevention email

A security email is automatically sent when a new login to your account takes place from a new location .

This can especially happen if you use the private browsing mode of your browser or if you access your account from a new computer.

If a malicious person connects to your Infomaniak account from a computer that you are not using, you will be notified immediately.

Important

If you receive this email immediately after logging in to your Infomaniak account yourself, you can ignore the login warning.

Otherwise, it is recommended to change the password of your Manager account https://faq.infomaniak.com/2359 as well as that of your email addresses attached to your kMail: https://faq.infomaniak.com /711

If you notice actions on your Infomaniak account that you do not think you have carried out, you can activate double authentication on your account to improve its protection:  https://faq.infomaniak.com/1940