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Copy Microsoft mail (custom domain) content to Infomaniak
This guide explains how to transfer to Infomaniak email addresses currently hosted by Microsoft within Microsoft 365.
Preamble
- The operation does not affect either the data already present on the destination address, nor that of the source address.
- Any duplicates are managed: identical content will only be copied once.
- If necessary, local partners referenced by Infomaniak can handle these procedures: launch a free call for tenders; they take care of everything, freeing you from the technical details.
Transferring emails from Microsoft to Infomaniak
1. Microsoft Prerequisites
- Enable the POP/IMAP/SMTP features disabled by default (need help?).
2. Infomaniak Prerequisites
- Have a Mail Service on your Infomaniak Manager.
- Have a quota of available free addresses or adjust it in advance if necessary.
- Ensure that the email is properly secured
3. Recreate the email address(es) on Infomaniak
If you have many (10+) email addresses to create, follow this procedure for mass creation.
Access the Infomaniak Mail Service and create the email addresses:
- Click here to access the management of your product on the Infomaniak Manager (need help?).
- Click directly on the name assigned to the product concerned.
- Click the blue button Create an email address at the top right.
- Enter the address (what comes before the at sign @) (e.g. contact or michelle).
- Click the blue Continue button.
- Select I will consult the email address alone.
- Click the blue Continue button.
- Enter a password.
- Click the blue Continue button.
- Click the blue Finish button.
- Restart at point 3 above to recreate all email addresses identically.
4. Import mail content from Microsoft to Infomaniak
If you have many (10+) email addresses to import, follow this mass import procedure.
Use the assistant to copy the messages and folders from your Microsoft email address to your Infomaniak email address: https://import-email.infomaniak.com:
Alternative solution: obtain an MBOX archive of your current content, then refer to this other guide to import the .mbox file to Infomaniak. Other export formats or solutions exist, refer to this other guide for an example of export and re-import.
5. Adjust application settings
As soon as you take the necessary steps to make the domain name associated with your email work with Infomaniak, modify the settings of the email software/clients you use so that they connect correctly to the Infomaniak servers: follow the configuration assistant.