The creation and management of classic / normal email addresses is done directly from the Mail Service of the Infomaniak administration interface (Manager):

Create a main email address

Prerequisites

• Be aware of the prior guide to Add and choose the designation of the email address

Next:

• Select the first box during the (visible above: email address for 1 or more users).
• Click on the Continue button at the bottom right.

Choose who should be able to access the address

Click in the text field to choose who should be able to access the email address among:

1. Yourself (you will be able to directly access and use the email address on the Infomaniak Mail apps - Web, mobile, ...).
2. Existing users in your Organization (they will be able to directly access and use the email address on the Infomaniak Mail apps - Web, mobile, ...).
3. An external user who already has their email address to whom you send an invitation link to the email address that you must specify in the field below.
4. An external user who does not yet exist for whom you will create an Infomaniak account that will have the login identifier identical to the address you wish to create.
5. YOU and/or a new user to whom you will subsequently send an invitation link by your own means (the address will not be visible anywhere at first).

Choice 1: yourself (your identifier)

In the list of users, you click on your login identifier (yourself):

1. Manage your possible access rights to the answering machine, adding a device, etc. by clicking on “Default rights”.
2. Choose a possible signature template.
3. Click on Create the address:
   
4. That's it:
   
   1. The email address is now visible on the Infomaniak Mail apps (ksuite.infomaniak.com/mail, mobile app, etc.); click if necessary on the created address to view it:
      
   2. Manage the options of your address (such as the out of office message, the filters, etc.).
   3. Configure if necessary different devices so that they also access this email address.
   4. Create additional addresses according to your needs.

Option 2: Select other Organization users

From the list, you select other existing users within the Organization:

1. Manage their potential access rights to the answering machine, device addition, etc. by clicking on “Default rights”.
2. Click on Create the address:
   
3. That's it: the email address is now visible on their Infomaniak Mail apps (ksuite.infomaniak.com/mail, mobile app, etc.).

Option 3: Invite an external user who already has a personal email address

You want to provide the existing email address of an acquaintance, colleague, etc. to give them access to the new email address you are creating:

1. Enter the user's email address (whether they already have, or do not yet have, an Infomaniak account) in the search field.
2. Click on the line to add them as a user:
   
3. Manage their potential access rights to the answering machine, device addition, etc. by clicking on “Default rights”.
4. Click on Create the address:
   
5. That's it:
   
   1. Manage the address options (such as the out-of-office message, filters, etc.).
   2. Configure different devices if necessary so they can also access this email address.
   3. Create additional addresses as needed.
6. The user receives an invitation to access the email address, valid for 30 days:
   
7. The button takes them to a page where they can either create a new account or log in to an existing account they may already have with Infomaniak. Once done, the address will automatically be visible on their Infomaniak Mail apps (ksuite.infomaniak.com/mail, mobile app, etc.).
8. The current invitation is visible in the email address management within your Mail Service:
   
   • By clicking on Resend, you can view the link to copy it, and/or resend it.

Option 4: Fully create the Infomaniak account associated with the new email address

You are redirected to the creation of a user within the Organization, which will allow you to add the user from scratch, creating the desired email address at the same time. Some restrictions may then apply: refer to this other guide on the subject.

Option 5: Decide later

1. The email address is directly created (still without password, and this time without any user, so the address will not be visible anywhere initially) and functions fully.
2. You can of course manage the users and passwords from the email address management directly.