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Manage voice messages with kChat
Update 03/03/2026
This guide details the use of voice messages within Infomaniak kChat conversations.
Send a voice message (and automatic transcription)
To record a voice message using your device's microphone and allow it to be broadcast in the ongoing discussion (private message for example but also all places where you can send a text message):
- Click here to access the kChat Web app (online service ksuite.infomaniak.com/kchat) or open the kChat mobile app (application for iOS / Android smartphone or tablet) or the kChat desktop app (desktop application on macOS / Windows / Linux).
- Click on the microphone icon from the new message composition window:

- Permissions may be requested by the system so that kChat can access your voice and audio interface:

- Once the message is being recorded, click on the cross to the right of the recording to delete it, or on the icon ✓ to keep it:

- Once the message is saved, it is not sent directly but is added to a new message, you can replay it or delete it, and change the importance of the sending

- Once the message is sent, it appears in the ongoing discussion with its text transcribed in clear, all in letters:

Listen to a voice message on kChat
To listen to the voice message that has been recorded in the ongoing discussion:
- Click on the ▶ (Play) button to start listening.
- Click on it again (⏸ (Pause) button) to stop playback.
Download the voice message
To save the voice message to your desired location:
- Click on the action menu ⋮ to open a menu.
- Start the download of the voice message to your hard drive:

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