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Transfer Web Data from Swisscom to Infomaniak
This guide explains how to transfer to Infomaniak web data (site, FTP, databases) currently hosted by Swisscom, which is ending its hosting offer in May 2024. Moreover, Infomaniak is offering the first year of Web + Mail hosting (learn more) for free!
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Prerequisites
- have an Infomaniak web hosting (order if necessary)
- add a blank website on Infomaniak hosting
Transfer the site from Swisscom to Infomaniak
If you are using a WordPress interface to manage your site at Swisscom, follow this simplified procedure.
To retrieve any other site, created with HomepageTool or not, follow the procedure below.
1. Retrieve the Web data from Swisscom
a. HTML, PHP, etc. files via FTP
To retrieve web data on your hard drive, you need to connect via FTP with a free software like Filezilla. For this, you need the Swisscom server address, the username, and the FTP password. If you don't have these details at hand:
- log in to the Swisscom Control Panel HCP (login.hostcenter.com) from a web browser like Brave or Edge
- click on Manage Account
- click on FTP Accounts (in the Data Storage section)
- click on Add to create an FTP account if necessary
- open an FTP software like Filezilla
- connect to the Swisscom server with the FTP information obtained in step 3 above
- download the files corresponding to your Swisscom site to your hard drive
b. Export of MySQL databases
Unless your site is static and simply in HTML, a dynamic site most often requires databases that need to be exported from their management interface, PHPMyAdmin:
- log in to the Swisscom Control Panel HCP (login.hostcenter.com) from a web browser like Brave or Firefox
- click on Databases > MySQL from the main menu
- click on Edit to the right of the corresponding database
- (optional step) click on the blue button Add a new database user to create a user and password that will have access to the database
- click on the blue link Web-Admin URL to access PHPMyAdmin
- connect to the Swisscom server with the usual MySQL information or obtained in step 4 above
- click on Export to configure the export of the database
- click on Go to download your SQL data to your hard drive
2. Send the Web data to Infomaniak
a. HTML, PHP, etc. files via FTP
Access the Infomaniak web hosting and activate the FTP section:
- log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
- click on the icon at the top right of the interface (or navigate using the left sidebar menu for example)
- choose Hosting (Web & Domain universe)
- click directly on the name of the concerned hosting in the table that appears
- click on FTP / SSH in the left sidebar menu
- click on the button Add to create a new FTP / SSH account
- open an FTP software like Filezilla
- connect to the Infomaniak server with the FTP information obtained in step 6 above
- transfer the files from the hard drive (obtained at point 1.a.5) to the server in the folder corresponding to your Infomaniak site
b. Import of MySQL databases
Access the Infomaniak web hosting and activate the MySQL section:
- log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
- click on the icon at the top right of the interface (or navigate using the left sidebar menu for example)
- choose Hosting (Web & Domain universe)
- click directly on the name of the concerned hosting in the table that appears
- click on Databases in the left sidebar menu
- click on the button Add
- enter a database name after the prefix already filled in
- click on the box to Create an associated user
- enter a username after the prefix already filled in
- enter a password
- click on Validate
- click on the blue button Import
- click on Select a file
- select the SQL files on the hard drive (obtained at point 1.b.6)
- choose as destination the database created in step 7 above
- click on the blue button Import
c. Adapt the site for the new infrastructure
If you are using an application like WordPress, Joomla, Drupal, or another web application (ownCloud, phpBB, etc.) using a database, adapt the following information in the appropriate configuration file from the information available on the Manager so that your site works:
- the name of the database
- the database server
- the username that accesses the database
- the password of the username that accesses the database
Guides to adapt the configuration file: WordPress and Joomla
Learn More
- recreate an editable site without retrieving your data
- ensure that the domain correctly directs traffic to Infomaniak
- Swisscom data migration guide