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Ticketing: link a subscriber to a customer record at the counter
This guide explains how to easily assign a customer to a pass when the latter has an address entered (within the framework of the Infomaniak ticketing system).
Prerequisites
- The customer record must exist with an associated email address.
- The pass must have an email address entered so that this feature can suggest customers to link.
- You must therefore make the option visible or mandatory in the pass configuration:
- You must therefore make the option visible or mandatory in the pass configuration:
Place the order by entering the email address
When adding passes to the cart, or once they are in the cart, please enter an email address. Multiple passes, each with their own email address, can be in the cart:
Only one customer can be linked to an order.
Once the pass is validated, on the Customer tab, an additional field will offer you the choice of customers to link to the order:
Link to this FAQ: