This guide explains how to associate products with tickets for your events on Infomaniak Ticketing.

To create products for sale on the ticketing platform, refer to this other guide.

Sale of products associated with tickets

There are two ways to link products and tickets:

1. The purchase of the product requires the purchase of a ticket.
2. The purchase of the ticket requires the mandatory purchase of the linked product.

1. The purchase of the product requires the mandatory purchase of a ticket

This type of link is configured from the first step of product creation by activating the option:
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During the purchase process, adding the product to the cart will require the presence of a linked ticket or tickets already in the cart (5 tickets in the example below).

If the customer has already purchased tickets before, they can log in with their email address and choose the ticket(s) to which to associate the product:

The customer can then pick up their product using the QR code on their ticket.

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2. The purchase of the ticket requires the mandatory purchase of the product

This type of link is configured in the final step of product creation (and requires that the option mentioned above has not been selected):

1. Click on Add sales rules:
   
2. Select the rates that will be associated with the sale of this product:
   
3. Don't forget to complete the creation of your product.

During the ticket purchase process, these rates will offer the associated products, clearly indicating the additional cost at each step of the order: