This guide explains how to enable or disable the Infomaniak ad filter that automatically sorts emails detected as Newsletters or activity notifications into specific folders.

Preamble

• The filter...
  • ... is automatically enabled when creating an email address within an Infomaniak Mail Service or when subscribing to a my kSuite / my kSuite+ offer.
  • ... allows you to focus on relevant and important emails, which improves your productivity by reducing distractions from ads and spam.
  • ... helps maintain a cleaner and better-organized inbox by separating advertising emails, making it easier to manage important emails.

Enable the option from the Infomaniak Web Mail app

Prerequisites

• Have permission to manage filters: if you were invited to the Infomaniak Web Mail app (online service ksuite.infomaniak.com/mail) to manage your address, it is possible that the Mail Service manager has removed this right from their admin account.

To access your Infomaniak mail settings:

1. Click here to access the Infomaniak Web Mail app (online service ksuite.infomaniak.com/mail).
2. Click on the Settings icon ‍‍ in the top right corner.
3. Check or select the email address concerned in the dropdown menu of the left sidebar.
4. Click on ‍ Filters and rules:
   
5. Enable the ad filter option, the effect is immediate:
   
6. To disable the filter, simply click the toggle switch again; in this case, all future received messages will go to the inbox.

Enable the option from a Mail Service

To access the settings of your Infomaniak mail service:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product concerned.
3. Click on the email address concerned in the table that appears
4. Click on Filters and rules in the left sidebar menu
5. Enable the advertising filter, the effect is immediate:
   
6. To disable the filter, simply click the toggle switch again; in this case, all future messages received will go to the inbox.

Note that you can enable it in bulk on multiple addresses at the same time.

Customize the advertising filter

Email placement

In the same place (point 5 in the images above), by clicking on Modify, you can choose the default location of the 2 folders in which the messages will be placed automatically (like the special IMAP folders).