This guide explains how to activate or deactivate the Infomaniak ad filter, which automatically sorts emails detected as Newsletters or activity notifications into specific folders.

Introduction

• The filter…
  • … is automatically enabled when creating an email address within an Infomaniak Mail Service or when subscribing to a my kSuite / my kSuite+ offer.
  • … allows you to focus on relevant and important emails, which improves your productivity by reducing distractions related to advertisements and spam.
  • … helps keep your inbox cleaner and better organized by separating promotional emails, which makes managing important emails easier.

Activate the option from the Infomaniak Web Mail app

Prerequisites

• Having permission to manage filters: if you had been invited to the Web Mail app (online service mail.infomaniak.com) to manage your address, it is possible that the Service Mail manager has revoked this right from their admin account.

To access the settings of your Infomaniak mailbox:

1. Click here to access the Web Mail app (online service mail.infomaniak.com).
2. Click on the Settings icon ‍‍ at the top right.
3. Check or select the relevant email address from the dropdown menu on the left sidebar.
4. Click on ‍ Filters and rules:
   
5. Activate the ad filter option, the effect is immediate:
   
6. To disable the filter, simply click the toggle switch again; in this case, all future received messages will go to the inbox.

Enable the option from a Mail Service

To access the settings of your Infomaniak mailbox:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the relevant product.
3. Click on the email address in question in the table that appears
4. Click on Filters and rules in the left sidebar
5. Enable the ad filter, the effect is immediate:
   
6. To disable the filter, simply click the toggle switch again; in this case, all future received messages will go to the inbox.

Note that you can activate it in bulk for multiple addresses at once.

Customize the advertising filter

Email location

In the same place (point 5 in the images above), by clicking on Modify, you can choose the default location of the 2 folders where messages will be automatically placed (similar to special IMAP folders).