This guide explains how to enable or disable the Infomaniak ad filter, which automatically sorts emails detected as newsletters or activity notifications into specific folders.

Introduction

• The filter is, in principle, automatically activated (❓: help) when creating a mail address within an Infomaniak Mail Service or when subscribing to a my kSuite / my kSuite+ offer.
• It allows you to focus on relevant and important emails, which improves your productivity by reducing distractions related to advertisements and spam.
• It helps maintain a cleaner and better-organized inbox by separating promotional emails, which makes it easier to manage important emails.

Enable the option from the Infomaniak Web Mail app

Prerequisites

• You must have permission to manage filters: it is possible that the Mail Service administrator has removed this right from your account via their admin account (❓: help).

To access your Infomaniak email settings:

1. Click here to access the Infomaniak Mail web app (online service ksuite.infomaniak.com/mail).
2. Click on the Settings icon ‍ in the top right corner.
3. Check or select the relevant email address from the drop-down menu in the left-hand menu.
4. Click on ‍ Filters and rules:
   
5. Enable the ad filter option; the effect is immediate:
   
6. To disable the filter, simply click the toggle switch again; in this case, all future incoming messages will go to the inbox.

Enable the option from a Mail Service

To access your Infomaniak email settings:

1. Click here to access your product management interface on the Infomaniak Manager (❓: help).
2. Click directly on the name assigned to the product in question.
3. Click on the email address in question in the table that appears:
   
4. Click on Filters and rules in the left-hand menu.
5. Enable the ad filter option; the effect is immediate:
   
6. To disable the filter, simply click the toggle switch again; in this case, all future incoming messages will go to the inbox.

Note that you can enable it in bulk for multiple addresses at once (❓: help).

Customize the ad filter

Email location

In the same location (point 5 in the images above), by clicking on Edit, you can choose the default location for the 2 folders where messages will be automatically placed, similar to special IMAP folders (❓: help).