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Ticketing: insert a QR code for customer payments
This guide explains how to insert a QR code on the invoices you send to your customers (as part of the Infomaniak ticketing system).
Preamble
- A QR Invoice allows for easier payment of an invoice by directly including all the necessary information to make a payment using the QR code provided with the invoice.
- If your customers decide to pay an order by invoice on your ticketing system, and you have set up the necessary information on the ticketing system, your customers will receive an invoice with a QR code:

Add a bank account
Prerequisites
- This feature is only available for bank accounts in CHF.
- It is essential to obtain the QR IBAN for your bank account; ask your bank to provide you with the QR Invoice information:
Whether you already have a bank account set up or not, if you want to add a QR code to the invoice, you will need to specify a new bank account:
- Click here to access the management of your product on the Infomaniak Manager (need help?).
- Click directly on the name assigned to the ticketing system concerned by the event.
- Click on Accounting in the left sidebar menu.
- Click on Infomaniak Collection in the left sidebar menu.
- Click on Add a bank account at the bottom of the page:

- Enter your bank account information including the QR-IBAN:

- Click the button to Confirm.
- Choose the new bank account to use from the dropdown menu (the dropdown list is in order of creation date):

Link to this FAQ: