This guide explains how to sell products (within the framework of the ticketing system Infomaniak) such as refreshments during intermission, souvenirs or merchandise related to your events (merchandising).

Access the product menu to create one

To do this:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the ticketing system related to the event.
3. Click on Scheduling in the left sidebar.
4. Click on Products in the left sidebar.
5. Click on Create a new product:
   
6. Fill in the Name and Description fields in all the languages of your ticketing system:
   
   • This information will be visible on the ticketing page during the purchase process.
7. Associate an image that will be displayed on the site for this product:
   
8. If necessary, enable the association of the product with an event:
   
   • Purchasing a product necessarily implies purchasing a ticket (5 tickets in the example below); refer to this other guide for more information:
     
9. Associate the attributes of your product.
   • Attributes are the parameters that allow you to create different variations of a product.
   • The dropdown list allows you to choose existing attributes, and the link below allows you to create new ones:
     
   • For example, the attribute T-shirt size could include the variations XS, S, M, L, XL, and a second attribute will allow you to choose the colors of the T-shirt:
     
     • It is also possible to manage attributes outside the creation form, under the tab dedicated to attribute management:
       
   • Warning: attributes cannot be modified if sales have already taken place; variations can be added or modified at any time, but can only be deleted if there have been no sales.
10. In the next step, set the price for each product variant, the applicable VAT, the quantity for sale, and the product's visibility on your store.
    • It is possible to remove a variant from the store if there have been no sales of this variant after finalizing your online store:
      
11. In the next step, define whether you want to add an automatic association rule when purchasing a ticket.
    • This option means that purchasing a specified ticket under this rule necessarily implies purchasing the linked product (also refer to point 8 above):
      
12. Click on the Finish button to save your article.

Track your sales and modify product settings

Once the products are created, it is possible to track their sales and modify the parameters by clicking on the action menu ⋮ located to the right of the relevant item: