This guide explains how to sell products (within the framework of the Infomaniak ticketing system), such as refreshments during intermission, souvenirs, or merchandise related to your events.

Access the product menu to create one

To do this:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the ticketing concerned by the event.
3. Click on Programming in the left sidebar menu.
4. Click on Products in the left sidebar menu.
5. Click on Create a new product:
   
6. Fill in the Name and Description fields in all the languages of your ticketing:
   
   • This information will be visible on the ticketing page during the purchasing process.
7. Associate an image that will be displayed on the site for this product:
   
8. Activate if necessary the association of the product to an event:
   
   • The purchase of a product necessarily implies the purchase of a ticket (5 tickets in the example below); refer to this other guide on this subject:
     
9. Associate the attributes of your product.
   • Attributes are the parameters that allow you to create different variations of a product.
   • The dropdown list allows you to choose existing attributes, and the link below allows you to create new ones:
     
   • For example, the attribute T-shirt size could include the variations XS, S, M, L, XL, and a second attribute will allow you to choose the colors of the T-shirt:
     
   • It is also possible to manage attributes outside the creation form, under the tab dedicated to attribute management:
     
   • Warning: attributes cannot be modified if sales have already taken place; variations can be added or modified at any time, but can only be deleted if there have been no sales.
10. In the next step, define the price of each product variant, the VAT to be applied, the quantity put on sale, and the visibility of the product in your store.
    • It is possible to remove a variant from the store in case there are no sales of this variation after the finalization of your online store:
      
11. In the next step, define whether you want to add an automatic association rule when purchasing a ticket.
    • This option means that the purchase of a specified ticket in this rule necessarily implies the purchase of the linked product (also refer to point 8 above):
      
12. Click on the Finish button to save your item.

Track sales and modify product parameters

Once the products are created, it is possible to track their sales and modify the parameters by clicking on the action menu ⋮ located to the right of the concerned element: