This guide explains how to transfer to Infomaniak email addresses currently hosted by GMX.

Preamble

• The operation does not affect either the data already present on the destination address, nor that of the source address.
• Any duplicates are managed: identical content will only be copied once.
• If necessary, local partners referenced by Infomaniak can handle these procedures: launch a free call for tenders; they handle everything, freeing you from technical details.

Transferring emails from GMX to Infomaniak

1. GMX Prerequisites

• Activate the POP/IMAP/SMTP features that are disabled by default (need help?).

2. Infomaniak Prerequisites

• Have a Mail Service on your Infomaniak Manager.
• Have a quota of available free addresses or adjust it in advance if necessary.
• Ensure that the email is properly secured

3. Recreate the email address(es) on Infomaniak

Access the Infomaniak Mail Service and create the email addresses:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product concerned.
3. Click the blue button Create an email address in the top right corner.
4. Enter the address (what comes before the at sign @) (for example contact or michelle).
5. Click the blue Continue button.
6. Select I will consult the email address alone.
7. Click the blue Continue button.
8. Enter a password.
9. Click the blue Continue button.
10. Click the blue Finish button.
11. Restart at point 3 above to recreate all email addresses identically.

4. Import mail content from GMX to Infomaniak

Access the Infomaniak Mail Service and import your emails:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product concerned.
3. Click on the chevron in the right part of the blue Create an email address button.
4. Click on Import emails (direct link).
5. Click on Import my emails into a single email address.
6. Enter the existing email address at GMX (username@gmx.ch for example).
7. Enter the password for your GMX email address.
8. Enter the IMAP server name imap.gmx.ch (or .net, .com etc. depending on your email address at point 6 above).
9. Leave the default port (993).
10. Click the blue Import emails button.
11. The import starts and runs in the background, an email is sent once the import is complete.
12. Restart at point 3 above to import the rest of the email addresses.

5. Adjust application settings

Once you have taken the necessary steps to ensure that the domain name associated with your email works with Infomaniak, modify the settings of the email software/clients you use so that they connect correctly to the Infomaniak servers: follow the configuration assistant.