This guide explains how to validate your identity to order rental equipment from Infomaniak and receive your statements (within the framework of the ticketing system Infomaniak).

Preamble

• This identity verification procedure must be completed the first time you want to receive payments or request to appear on the Infomaniak portal.
• Identity verification can only be performed by the legal owner of the account. If the options to initiate the verification process do not appear on your account, this indicates that you do not have the necessary access.

Access your ticketing system

For this:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the ticketing system related to the event.

Perform the identity verification procedure

The procedure is accessible in two places:

1. On the main dashboard:
   
2. If a bank account is listed, in the Accounting menu, then Infomaniak Collections:
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3. Familiarize yourself with this other guide to perform identity verification with kCheck.