This guide explains how to create a template for the automatic out-of-office message tool for all your email on the Web app Mail Infomaniak (online service mail.infomaniak.com).

Introduction

• A template allows you to create a neutral base for a tool that can then be used by several users of the same Infomaniak Mail service, or even customized according to the person who will use it.
• In the case of an out-of-office reply template, the creator of the template selects the text that will be sent when a new sender contacts an address to which the template has been applied.
• You can also hide a model so that it is no longer used.

Create an out-of-office reply template

To create a model:

1. Click here to access the management of your product on the Manager Infomaniak (need help?).
2. Click directly on the name assigned to the relevant product.
3. Click on Global Configuration in the left sidebar.
4. Click on the Auto-reply tab.
5. Click on ‍ Add an out-of-office reply template:‍
   
6. Fill in the fields and click on Add the responder model:
   
   • If the Make visible option is enabled (during creation or can also be chosen afterwards), the created responder models will be suggested to the users of the mail addresses. 

Activate a model on an existing email address

It is necessary to have an existing model to activate it on one or more email addresses:

1. Click here to access the management of your product on the Manager Infomaniak (need help?).
2. Click directly on the name assigned to the relevant product.
3. Click on the boxes to select one or more email addresses in the table that appears.
4. Depending on the screen size, first click on the action menu ⋮ or directly on Apply an out-of-office reply template.
5. Select the model of your choice.
   • Only the visible models are available upon activation.
6. Click on the Activate button: