This guide explains the differences between the two types of payment modes possible within a partnership (with full access granted to the partner).

Indeed, in the context of adding a Partner for the management of your products, if you grant all rights, you will have to decide whether to also entrust them with the entire billing part.

Payment modes ...

... of the Customer

In this case:

• The Customer manages billing and settles orders and renewals made by the Partner.
• The Partner:
  • Pays the public price and will receive an income (cashback) in their account depending on the benefits they receive as an Infomaniak reseller
  • Also receives an income (refund) for any order and renewal made directly by their client.
• Invoices will only be accessible within the Customer's organization, and the Partner will not have access to them.
• The products will be installed directly within the Customer's Organization.

... of the Partner

In this case:

• The partner
  • Manages billing and settles orders and renewals made for their client
  • Benefits directly from reseller discounts when ordering and renewing on behalf of their client
  • Also receives income (reimbursement) for any order and renewal made directly by their client.
• Invoices will only be available within the Partner's organization, and the Client will not have access to them.
• Products will be installed directly within the client's organization.

Change the payment method

As part of granting full access to an associate, the Client can change the type of payment method used in the partnership at any time:

1. Log in to the Infomaniak Manager (manager.infomaniak.com).
2. Click on Partner in the left sidebar menu.
3. Click on the name of the partner concerned:
   
    
4. Click on the pencil icon at the top right of the page next to Payment:
   
5. Modify and verify the desired information.

The Partner will receive an email notification of the change.

Also refer to this other guide.