Knowledge base
1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
Ticketing: create a form per rate
This guide explains how to create forms that will be linked to the different rates of an event (within the framework of the ticketing system Infomaniak). This allows you to create forms specific to each of the rates present on an event.
Create a form per rate
To do this:
- Click here to access the management of your product on the Manager Infomaniak (need help?).
- Click directly on the name assigned to the ticketing related to the event.
- Click on Settings in the left sidebar.
- Click on Form in the left sidebar.
- Click the Add a form button and give the form a name.
Add fields
Add the fields to include in the form per rate by choosing the name and type of field:
- Text: a free field to insert text
- Selection: dropdown menu allowing to select an option from those proposed
- Radio button: radio buttons allowing to select an option from those proposed
- Checkboxes: checkboxes that can be checked or left empty
Warning: if the mandatory option is selected, all boxes must be checked to proceed. Example of use: “I have read and accept the terms of use”…
- Email: to enter an email address. This allows you to use a different email address than the one used by the person who placed the order.
- Phone: for a phone number
- Date: for a date
Advanced options
- Display on ticket: allows you to directly replace the form information. For example, to have the ticket display the name of the person who will attend the event instead of the person who made the purchase…
- Add a URL: URL that will be displayed on the field, then above the field to allow the visitor to fill it in.
Choose the order of the questions
- Choose the order of the questions as they will appear on the ticketing:
- The numbered positions will be in the order of the numbers: 1, 2, 3, etc.
- Next will be those that have no defined order (not recommended)
- Position 0 will appear at the very end
Link the form to a price
For this:
- Click here to access the management of your product on the Manager Infomaniak (need help?).
- Click directly on the name assigned to the ticketing related to the event.
- Click directly on the name assigned to the event (or if necessary Programming in the left sidebar then Events):
- Click on the Prices tab.
- Click on the action menu ⋮ located to the right of the rate to which to associate the form (by first expanding the Zone using the chevron if necessary).
- Click on Edit:
- Click on the chevron to expand the advanced parameters.
- Enable the option Link a form by rate.
- Select the form to link.
- Click on the Confirm button:
To retrieve the information related to the forms, refer to this other guide.
Link to this FAQ: