This guide explains how to create a new ticketing system, or new period, within the framework of the Infomaniak ticketing system.

Preamble

• You can create multiple events in the same ticketing system:
  • This “period” usually corresponds to an edition, season, or a highlight of your programming (2025-2026 season, summer 2026 festival…).
  • It's a simple grouping framework; it does not technically isolate events as a new ticketing system would.
• Creating a new ticketing system allows you to structure and organize your ticket sales independently:
  • You organize recurring seasons of events (cultural seasons, sports seasons).
  • You manage several distinct clients (case of ticketing partners).
  • You want to separate your sales, settings, or statistics from one series of events to another.
  • You need distinct management spaces, with different teams or access rights.
• This action should not be confused with creating a new Infomaniak Organization, which is much rarer and more restrictive (kCheck / kAuth level, for example).
• Also, refer to this other guide before any publication.

Add the Online Ticketing tool

To start a new Infomaniak ticketing system:

1. Click here to access the management of your products on the Infomaniak Manager.
2. Click on Ticketing under the Events & Marketing universe.
3. Click the blue Add button:
   
4. Enter the name of the ticketing system, the currencies to be used, as well as the languages to be used on the ticketing system.
5. Enter the user's contact information.
6. Choose the default appearance of the ticketing system: