This guide explains how to create a new box office or new period within the framework of the Infomaniak ticketing system.

Preamble

• You can create multiple events in the same box office:
  • This “period” usually corresponds to an edition, season, or a highlight of your programming (2025-2026 season, summer 2026 festival…).
  • It is a simple grouping framework; it does not technically isolate events as a new box office would.
• Creating a new box office allows you to structure and organize your ticket sales independently:
  • You organize recurring seasons of events (cultural seasons, sports seasons).
  • You manage several distinct clients (case of ticketing partners).
  • You want to separate your sales, settings, or statistics from one series of events to another.
  • You need separate management spaces, with different teams or access rights.
• This action should not be confused with the creation of a new Infomaniak Organization, which is much rarer and more constraining (kCheck / kAuth level, for example).

Add the online Ticketing tool

To start a new Infomaniak box office:

1. Click here to access the management of your products on the Infomaniak Manager.
2. Click on Ticketing under the Events & Marketing universe.
3. Click the blue Add button:
   
4. Enter the name of the box office, the currencies to be used, and the languages to be used on the box office.
5. Enter the user's contact information.
6. Choose the default appearance of the box office: