This guide explains how to connect the Zapier management tool to the Infomaniak ticketing system.

Preamble

• Depending on the volume of customers and/or events you manage, you may need to subscribe to a paid plan for Zapier and/or your CRM.
• Infomaniak cannot be held responsible for these costs.
• For additional help, contact the support of the software used or a partner.

Establish the connection with the Infomaniak Ticketing System

To do this:

1. Click here to access Zapier.com.
2. Create an account if necessary.
3. Create a new Zap (need help?).
4. When choosing the applications to use, type Infomaniak Ticketing in the search bar and select the option.
5. When Zapier asks you to log in, use the credentials and password of the Infomaniak account linked to the Ticketing System.