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Manage the Lite Sync option (kDrive Windows)
This guide details the Lite Sync option of the desktop app kDrive (desktop application on Windows). The Lite Sync option is also available on macOS.
Preamble
- The Lite Sync feature saves space by virtually storing your kDrive files on your computer, only downloading them when necessary.
- The files are always accessible from the kDrive Web app (online service ksuite.infomaniak.com/kdrive) but locally they are present in a "dehydrated" way, requiring a loading time to be fully accessible.
- This allows you to view, complete, and synchronize the content of kDrive without saturating the hard drive.
- The Lite Sync option always acts:
- on a specific kDrive (in the case where you synchronize several on the application).
- and on the entirety of the kDrive (or the entirety of an advanced synchronization).
- and via a specific kDrive app (another user of the same kDrive can make a different Lite Sync choice from yours).
- In case of a problem, consult this other guide on the subject.
Activate the Lite Sync option
Prerequisites & scope of use of Lite Sync
- Windows OS version ≥ 10 (21H2) — not available with Linux
- 64-bit processor (ARM64 compatible)
- File storage system under NTFS (FAT32 excluded)
The Lite Sync option can be activated during the installation of the application (this is offered to you) or subsequently:
- Perform a left-click on the app icon in the notification area of your computer (bottom right on Windows, near the clock).
- Click on the action menu ⋮ to the right of the kDrive window.
- Select kDrive Settings.
- Click on the button in the Synchronization section to activate Lite Sync:
- The cloud icon
indicates that Lite Sync is activated:

- The crossed-out cloud icon
indicates that Lite Sync is deactivated (also read at the end of this guide).
- The cloud icon
Actions on data synchronized on the disk
Always keep on this device
Once Lite Sync is activated (and therefore the data on the disk has become “virtual”), you can still make available locally a folder and its subfolders or only one or more files:
- From the Windows File Explorer, navigate to a folder synchronized with kDrive and right-click.
- Select the option Always keep on this device under kDrive:

- The symbol visible on the icon of the affected files will change to indicate that the file is no longer “in the cloud” but physically present on your disk.
Free up space
Conversely, once Lite Sync is activated, you can free up space, file by file or in a folder and its subfolders.
Attention: “free up space” is not applied by default to new files or folders added locally.
- From the Windows File Explorer, right-click on the folder or file in question.
- Select the option Free up space under kDrive:

- The symbol visible on the icon of the affected files/folders will change to indicate that the data is “in the cloud” and no longer fully present on your disk:
- The action Free up space will free up storage space on your computer.
- Files will remain visible but will no longer be accessible without an internet connection.
Example of use (required storage space)
If you activate Lite Sync, the space occupied (900 GB for example) on the Infomaniak server side will be freed up on your hard drive, but the opposite is also true (for example, 900 GB of free space required on your hard drive if the Lite Sync option is activated along the way).
Therefore, it is recommended to keep the initial choice of whether or not to activate Lite Sync, and not to change it along the way.
File “dehydration”
As explained in the preamble, a dehydrated file is a kDrive file whose complete version is not present on the hard drive and instead a 1 KB “shortcut” is displayed, which is normal behavior when Lite Sync is activated.
In some cases (for example, if you copy the files from your hard drive while Lite Sync is activated, and then start a new synchronization to a new kDrive) the application will block the import of this type of file. To resolve these errors, you can download the complete file from the kDrive web app (online service ksuite.infomaniak.com/kdrive).
Here are the status icons used in Windows Explorer and their explanations:
| Status icons | Description |
|---|---|
| |
| |
| File temporarily downloaded by Windows (may be released by the OS). | |
| The progress circle indicates an action in progress or pending. | |
| Synchronization issue or Lite Sync (contact support). |
Disable the Lite Sync option
To do this, follow the steps at the top of this guide. When disabling LiteSync via the kDrive Settings, two scenarios may occur depending on the remaining space on your device's storage:
- If there is sufficient space on your computer, a message confirming the deactivation will appear; simply click on Continue.
- If there is not enough space on your computer, a message will indicate the missing space to allow the deactivation of Lite Sync; the synchronization of your kDrive will be paused until space is freed up or files to synchronize are selected.
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