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Manage the Organization Directory

This guide details the management of the Organization Directory, i.e., a “special” address book present in the Infomaniak Web app Contacts (online service ksuite.infomaniak.com/contacts).

 

Preamble

  • The Organization Directory is "automatically created" by the various users who make up one of the Organizations to which your user is attached.
  • This address book is automatically synchronized with all internal users of your Organization.
  • It is not possible to export it.
  • An administrator of the Organization can make certain entries in the directory private to hide them from users with fewer permissions.

 

Access the directory

If your login corresponds to and belongs to multiple Organizations, you can access the different directories of your Organizations:

  1. Click here  to access the Infomaniak Web app Contacts (online service ksuite.infomaniak.com/contacts).
  2. Click on the chevron to the left of the name of the Organization concerned.
  3. Click on Directory of {Organization name}.
  4. The Organization's contacts are displayed on the right:

 

Modify the details of a directory contact

You can do many things (copy, export the card, view email exchanges or calendar events, add to favorites, call, etc.) by clicking on the card of a contact in the Organization Directory address book but you will not be able to modify the details on behalf of the person concerned:

To modify the main information, the person concerned (for whom a change must be made) must log in to their profile and modify it (see below):

A. First and last name

To modify the first and last name visible in the directory, the user concerned (here anna.a@infomaniak.ch) must log in to their account and modify their details. Refer to this other guide on this subject.

B. Email address

To modify the email address visible in the directory, the user concerned (here user2@example-domain.ch) must log in to their account and modify their details. Refer to this other guide on this subject.

C. Phone number

To change the phone number visible in the directory, the user in question (here user2@exemple-domaine.ch) must log in to their account and update their contact details. Refer to this other guide on this topic.

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