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Manage the Organization Directory

Update 03/31/2026

This guide details the management of the Organization Directory, i.e., a “special” address book present in the Infomaniak Web app Contacts (online service ksuite.infomaniak.com/contacts).

 

Preamble

  • The Organization Directory is "automatically created" by the various users who make up one of the Organizations to which your user is attached.
  • If work teams are created within the Organization, then these form groups visible in the Organization Directory:
  • This address book is automatically synchronized with all internal users of your Organization.
  • An administrator of the Organization can make certain entries in the directory private to hide them from users with fewer permissions:
  • It is not possible to export it or rename it.
    • You can change its display color:

 

Access the directory

If your login matches and belongs to one (or more) Organizations, it is possible to access the various directories of these Organizations:

  1. Click here  to access the Infomaniak Web app Contacts (online service ksuite.infomaniak.com/contacts).
  2. Click on the chevron to the left of the name of the Organization concerned.
  3. Click on Directory of {Organization name}
  4. The contacts of the selected Organization are displayed on the right:

 

Modify the details of a directory contact

You can do many things (copy, export the card, view email exchanges or calendar events, add to favorites, call, etc.) by clicking on the card of a contact in the Organization Directory address book but you will not be able to modify the details on behalf of the person concerned:

To modify the main information, the person concerned (the one for whom a change must be made) must log in to their profile and modify it (see below):

A. First & last name

To modify the first name and last name visible in the directory, the user concerned (here faq@exemple-domaine.ch) must log in to their account and modify their details. Refer to this other guide on this subject.

B. Email address

To modify the email address visible in the directory, the user concerned must log in to their account and modify their details. Refer to this other guide on this subject.

C. Phone number

To modify the phone number visible in the directory, the user concerned must log in to their account and modify their contact details. Refer to this other guide on this subject.

 


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