This guide details how to manually save data using the FileZilla application (macOS / Windows / Linux) via the SFTP protocol on Swiss Backup, the backup solution in an independent Swiss cloud.

Preamble

• It is also possible to use Cyberduck (Swift): refer to this other guide.
• The various services offered by Infomaniak are all compatible with the corresponding standard protocols (S3/Swift for storage, for example). Therefore, if you encounter a problem with third-party software, contact its publisher or a Partner and consult the support policy as well as section 11.9 of the Infomaniak Terms of Service.

Configure FileZilla

Prerequisites

• Have a Swiss Backup Infomaniak space with available device quota (minimum 1) for a Cloud Backup.
• Add 1 device of type Cloud to obtain the SFTP parameters.
• Download and install FileZilla (macOS / Windows / Linux).

To configure a new backup:

1. Fill in the fields according to the information specific to your device (refer to this other guide):
   
   1. Host: sftp.swiss-backup02.infomaniak.com
   2. Username: Swiss Backup device name (e.g., SBI-MS0020)
   3. Password: Password generated via the email received after creating the Swiss Backup device
   4. Port: 22
   5. Click on Connect

FileZilla also allows you to set up connections so that you do not have to re-enter the login credentials:

1. Click on the Site Manager icon:
   
2. Click on New Site:
   
3. Fill in the fields according to the information specific to your device (refer to this other guide):
   1. Host: sftp.swiss-backup02.infomaniak.com
   2. User: Swiss Backup device name (e.g., SBI-MS0020)
   3. Password: Password generated via the email received after creating the Swiss Backup device.
   4. Port: 22
   5. Click on "Connect".

The SFTP connection is recommended for secure data transmission. It is entirely possible to use the host connection, for example, "ftp.swiss-backup02.infomaniak.com" with port 21. However, the data will be transmitted in plain text (unencrypted) over the Internet (not recommended).