This guide explains how to modify an offer for Infomaniak Mail Service, the powerful and secure solution for hosting your email addresses, in order to increase or reduce the quota of email addresses available within it.

Preamble

• Refer to this other guide if you simply want to create or delete an email address on your existing Mail Service, without changing the number of email addresses available within it.
• If your Mail Service is not yet part of a kSuite, refer to this other guide to consider a possible change of offer along the way.

Modify the email address quota on a Mail Service

Prerequisites

• Have a Mail Service on your Infomaniak Manager.

To see the number of email addresses currently available on your Mail Service, and then order more if necessary (or remove some):

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product concerned.
3. The number of email addresses created (A‍) and the total number of email addresses available (B‍) on the Service are displayed at the top of the page:
   
   • Note that you can also view the quota directly at point 1, when you are on the page listing your Mail Services:
     

Increase the number of email addresses available

To increase the number of email addresses available on your Mail Service, thus allowing you to create new email addresses for yourself or your entourage:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product concerned.
3. Click at the top on the cart icon:
   
4. Adjust the desired quota and proceed with the order for the additional number of email addresses on the Mail Service domain.
5. Complete the payment procedure; you can now create your additional email addresses:
   

Decrease the number of email addresses available

To reduce the number of email addresses available on your Mail Service, thus allowing you to pay only for the number of addresses actually desired and used (minimum of 5 addresses for any Mail Service, except for the Mail Service Starter), you must, if necessary, have deleted the excess email addresses and then:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product concerned.
3. Click at the top on the cart icon:
   
4. Adjust the desired quota by taking note of the important information displayed on the screen.