This guide explains how to check the storage space of your free Infomaniak messaging offer and how to free up space.

Preamble

• The storage space for my kSuite emails is limited to 20 GB max (the paid Mail Infomaniak offers (my kSuite+ included) have unlimited disk space).
• If you reach this limit, you will no longer be able to receive new emails; you will need to free up space in this case.

Display the total storage space used

To do this:

1. Click here to access the Infomaniak Mail Web app (online service ksuite.infomaniak.com/mail).
2. Click on the Settings icon ‍ at the top right.
3. Check or select the email address concerned in the dropdown menu of the left sidebar.
4. Click on General below.
5. Click the button to refresh the disk space:
   
    

Free up storage space

When your mailbox is full, it is crucial to free up space to continue receiving messages. Here are some effective solutions to achieve this:

1. Delete non-essential emails

• Search for the largest messages. Delete messages with unnecessary attachments or download them to your computer before deleting the emails.
• Sort your emails by date and delete those that are too old or that you no longer need.
• After deleting emails, do not forget to empty the trash to actually free up space.
• Unsubscribe from newsletters and mailing lists that you no longer read to avoid receiving unnecessary emails in the future.

2. Use an email management application

• There are applications like Clean Email, Unroll.me or Mailstrom that can help you quickly and efficiently clean up your inbox (be careful, however, with the terms of use and privacy of these applications).

3. Increase storage capacity

• Paid Mail Infomaniak offers (including my kSuite+) include unlimited disk space.