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Manage Mail storage (my kSuite)
This guide explains how to check the storage space of your free Infomaniak mail offer and how to free up space.
Preamble
- The storage space for my kSuite emails is limited to a maximum of 20 GB (paid Mail Infomaniak offers, including my kSuite+, have unlimited disk space).
- If you reach this limit, you will no longer be able to receive new emails, so you will need to free up some space.
Display the total storage space used
To do this:
- Click here to access the Infomaniak Mail web app (online service mail.infomaniak.com).
- Click on the Settings icon in the top right corner.
- Check or select the email address in question from the dropdown menu on the left sidebar.
- Click on General below.
- Click the button to refresh the disk space:
Free up storage space
When your mailbox is full, it is crucial to free up space to continue receiving messages. Here are some effective solutions to do so:
1. Delete non-essential emails
- Search for the largest messages. Delete messages with unnecessary attachments or download them to your computer before deleting the emails.
- Sort your emails by date and delete those that are too old or that you no longer need.
- After deleting emails, don't forget to empty the trash to actually free up space.
- Unsubscribe from newsletters and mailing lists that you no longer read to avoid receiving unnecessary emails in the future.
2. Use an email management application
- There are applications like Clean Email, Unroll.me or Mailstrom that can help you quickly and effectively clean up your inbox (be mindful of the terms of use and privacy policies of these applications).
3. Increase storage capacity
- The paid Mail Infomaniak plans (including my kSuite+) come with unlimited disk space.
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