Knowledge base
1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
Manage cookies & JavaScript for web browsers
This guide concerns the activation of cookies and JavaScript on the main web browsers.
Preamble
- Enabling cookies allows websites to identify you and remember your preferences, such as your preferred language or the items you have added to your cart.
- Enabling JavaScript allows websites to be more interactive and dynamic, and offers features such as video playback or game creation.
- Some websites (including mobile apps) may not work properly if cookies or JavaScript are disabled in the device's native browser.
- You can also choose to enable cookies and/or JavaScript only for certain websites.
Manage cookies and JavaScript
The exact location of the options to enable cookies and JavaScript may vary slightly from one browser version to another.
Click to see the corresponding guides:
| Browser | Enable or disable cookies | Enable or disable JavaScript |
|---|---|---|
Chrome | ||
Firefox | ||
Edge | ||
Safari |
Troubleshoot a connection issue with an Infomaniak app
If you encounter a login window like the one below, for example with the mobile app Infomaniak Mail (application for iOS smartphone or tablet) on iPhone:
- Open the advanced settings of Safari on your mobile device.
- Temporarily disable the toggle switch that blocks all cookies:
- It will thus be possible to display the login window in full and log in; you can always block cookies again after logging in if you wish.
Link to this FAQ: