This guide explains how to access your **emails** hosted by Infomaniak from your devices.

Refer to this other guide if you are looking for information on synchronizing your contacts & calendars.

Quickly access your email

• Use directly the webmail in a web browser thanks to the web app Mail Infomaniak (online service mail.infomaniak.com)…
• Download the mobile app Infomaniak Mail (application for iOS/Android smartphone or tablet)…

Synchronize your emails across all your devices

• Click here to open the Infomaniak assistant to configure the synchronization of your devices (macOS, Windows, Linux, Android, iOS) and common email software/clients (Outlook, Microsoft 365, Thunderbird, Apple Mail, eM Client, etc.).

Specific guides

OS	Application to synchronize
	Outlook New / Microsoft 365 MSO / 2019 ( Windows)
	Outlook Microsoft 365 MSO ( macOS)
	Apple Mail (configuration profile macOS)
	Apple Mail (configuration profile iOS: iPhone, iPad, etc.)
	Mail ( Android: Huawei, Samsung, Sony, etc.)
+	Outlook ( iOS + Android)
++	Gmail ( iOS + Android + web browser)
++	Mozilla Thunderbird

Recommended settings

• Incoming IMAP server = mail.infomaniak.com
• IMAP port = 993 (with SSL)
• Outgoing SMTP server = mail.infomaniak.com
• Port SMTP = 465 (with SSL)
• Username = the full & complete email address ( ? )
• Password = the one assigned to the email address you want to access ( ? )
• Authentication required for sending emails:
  • It is activated in the SMTP settings of your application.
  • Check "use the same settings as the incoming server" or, depending on the software/email client, enter a username (= full & complete email address) and its password.

Refer to this other guide if you are looking for information about other compatible messaging ports and protocols.

In case of trouble

• POP3 protocolnot recommended‍ (POP server = mail.infomaniak.com and POP port = 995 with SSL).
• Refer to this other guide if you encounter errors, to check the essential points!

Change an email password

You can change the password of an email address:

• from the Manager under Service Mail
• from the Infomaniak Web Mail app (online service mail.infomaniak.com) directly

Apply the new email password

You will then need to update your applications & devices on which the email address (whose password has been changed) was installed and connected. Familiarize yourself with these specific guides:

• Apple Mail (macOS / iOS)
• Android Mail / Gmail (different versions)
• Microsoft Outlook (different versions)
• Windows Mail / Mail
• Mozilla Thunderbird

You do not yet manage your emails with Infomaniak?