This guide explains how to see how the storage space of your kDrive is used and how to increase its capacity if needed.

Preamble

• The maximum number of files per kDrive is not a fixed limit, but if it is exceeded, the stability of the storage system and the kDrive application cannot be guaranteed by Infomaniak.
• Only the particular conditions Backup and storage that you can find on your Manager are binding.

Current limits

⚠ Max. number of files / subfolders :

⚠ Bandwidth (in GB) allowed per day and per user (these limits, provided for informational and preventive purposes, may apply if excessive use degrades the service, in order to guarantee its stability and availability for all users) :

⚠ Max. number of daily downloads of a file per user :

⚠ Max. size of a file (in GB) sent via :

View kDrive storage space

To access kDrive :

1. Click here to access the Infomaniak kDrive web app (online service ksuite.infomaniak.com/kdrive).
2. Click on the chevron ‍ to expand the kDrive Management section in the left sidebar.
3. Click on Storage space in the left sidebar:
   
4. Select the large files (or the file versions that are also counted in the storage space) using the drop-down menu:
    
5. Click on the action menu ⋮ located above your selection to perform an action (deletion, for example):
   

Increase kDrive storage

Prerequisites

• Have sufficient permissions within the Organization.

To modify the kDrive storage:

1. Click here to access the Infomaniak kDrive web app (online service ksuite.infomaniak.com/kdrive).
2. Click on Dashboard in the left sidebar under kDrive Management.
3. Click on Manage.
4. Click on Change Offer:
   
   • The option to change the offer or modify the maximum storage space of your kDrive will be available.
   • Once the offer is modified, click on Next and proceed with the payment.

Get information about a folder and its contents

Simply right-click on any folder in the kDrive Web app to get the size and content information: