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Manage kDrive drop boxes
Update 09/14/2026
This guide explains how to create a drop box with kDrive to invite contacts to upload content (files or folders); the content uploaded by your contacts is then sent directly, stored, and organized in the correct location on your kDrive.
Introduction
- Number of allowed drop folders:
- kSuite Free = 1
- kSuite Standard = 10
- kSuite Business = 100
- kSuite Enterprise = 1000
- my kSuite = 1
- my kSuite+ = unlimited
- kDrive Solo = 100
- kDrive Team = 1000
- kDrive Pro = 1000
- File size limits are those of kDrive.
- You can customize the appearance of the drop boxes.
Create a drop box
To access kDrive and create a drop box:
- Click here to access the Infomaniak kDrive web app (online service ksuite.infomaniak.com/kdrive).
- Navigate through the kDrive tree, which is displayed in the left-hand menu, and go to the folder that will store the data collected in the drop box:
- Stay in the personal folder (My folder) if the data is private and specific to your user.
- Go to the shared folder (Organization folders) if you want other users of your kDrive to be able to directly view the data from the drop box.
- Click the blue New button when you are in the directory of your choice (the one that will store the data collected using the drop box).
- Click on Drop Box:

- Enter the name of the drop box.
- The full path (within your kDrive) to the location of this upload folder is provided for your information.
- Click on the Create button:

- Share the link to the upload folder or click on Send by email to share it with your contacts.
- Advanced options allow you toreceive a notification by email when a file is uploaded, protect the folder with a password, add an expiration date, and limit the storage space of the upload box.
- Depending on your kDrive plan and your choice in step 2 above, you can decide whether, despite the files being located in Organization Folders (a shared folder), you want to restrict access to your user only:

Disable or modify a drop box
To access the drop boxes:
- Click here to access the Infomaniak kDrive web app (online service ksuite.infomaniak.com/kdrive).
- Click on Sharing in the left-hand menu.
- Click on Drop boxes.
- Right-click or click on the action menu ⋮ to the right of the item in question in the table that appears.
- Click on Disable to cancel the sharing link without deleting the data that has already been shared (the box will become a simple folder).
Or click on Settings further up in the drop-down menu to modify the advanced options (point 10 above):
Link to this FAQ: https://faq.infomaniak.com/2386
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