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Change the domain name of a Prestashop website
Update 09/01/2026
This guide explains how to change the URL of a website on which the Prestashop (1.7) application is installed (manual installation on your end), but more generally, it also allows you to import a Prestashop website to Infomaniak if it was previously registered elsewhere with a different URL.
Introduction
- If you are using Prestashop installed via the Infomaniak Manager Apps, you can easily change the address.
Changing the URL of an installed Prestashop
To do this:
- Put your Prestashop into maintenance mode (go to Shop Parameters then Maintenance).
- Go to Store Settings > Traffic & SEO.
- A little further down, modify the Store URL section:
- Under Store Domain, enter the new domain
- Under SSL Domain, enter the new domain
- The base path can be modified as needed but with caution
- Click Save.
- Download all of your old Prestashop's Web + MySQL data to your computer.
- Re-import the downloaded MySQL data into a new database.
- Update the
parameters.phpfile (located inapp/config/) by providing the information for the new database in the following lines:database_hostdatabase_namedatabase_userdatabase_password
- Re-import the web data into the directory of your new site (new URL).
- Remove the entire content of the cache folder, except for the
index.phpfile. - Remove the website maintenance mode and test the entire site (links, images, shopping cart, etc.).
Also, refer to this other guide.
Link to this FAQ: https://faq.infomaniak.com/2373
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