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Change the domain name of a Prestashop site
Update 04/14/2026
This guide explains how to change the URL of a site where the Prestashop application is installed (manual installation on your side) but more generally, it also allows you to import a Prestashop site to Infomaniak if it was previously registered elsewhere with another URL.
Preamble
- If you are using Prestashop installed via the Infomaniak Manager Apps, then you can change the address very easily.
- Intended for version 1.7 of Prestashop, this guide requires technical knowledge, therefore if you encounter a problem, contact the editor directly or a Partner and consult the support policy as well as article 11.9 of the Infomaniak TOS.
Change the URL of an installed Prestashop
To do this:
- Put your Prestashop in maintenance (go to Store Settings then Maintenance).
- Go to Store Settings > Traffic and SEO.
- A little further down, modify the Store URL part:
- under Store Domain enter the new domain
- under SSL Domain enter the new domain
- the base path can be modified at your convenience but with caution
- Click on Save.
- Download to your computer all the data Web+MySQL of your old Prestashop.
- Re-import the downloaded MySQL data to a new database.
- Update the
parameters.phpfile (located inapp/config/) by indicating the information of the new database on the following lines:database_hostdatabase_namedatabase_userdatabase_password
- Re-import the Web data to the directory of your new site (new URL).
- Remove all the content of the cache folder except the
index.phpfile. - Remove the site from maintenance and test the entire site (links, images, cart, etc.).
Also refer to this other guide.
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