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Change the domain name of a Prestashop site

Update 04/14/2026

This guide explains how to change the URL of a site where the Prestashop application is installed (manual installation on your side) but more generally, it also allows you to import a Prestashop site to Infomaniak if it was previously registered elsewhere with another URL.

 

Preamble

  • If you are using Prestashop installed via the Infomaniak Manager Apps, then you can change the address very easily.
  • Intended for version 1.7 of Prestashop, this guide requires technical knowledge, therefore if you encounter a problem, contact the editor directly or a Partner and consult the support policy as well as article 11.9 of the Infomaniak TOS.

 

Change the URL of an installed Prestashop

To do this:

  1. Put your Prestashop in maintenance (go to Store Settings then Maintenance).
  2. Go to Store Settings > Traffic and SEO.
  3. A little further down, modify the Store URL part:
    1. under Store Domain enter the new domain
    2. under SSL Domain enter the new domain
    3. the base path can be modified at your convenience but with caution
  4. Click on Save.
  5. Download to your computer all the data Web+MySQL of your old Prestashop.
  6. Re-import the downloaded MySQL data to a new database.
  7. Update the parameters.php file (located in app/config/) by indicating the information of the new database on the following lines:
    1. database_host
    2. database_name
    3. database_user
    4. database_password
  8. Re-import the Web data to the directory of your new site (new URL).
  9. Remove all the content of the cache folder except the index.php file.
  10. Remove the site from maintenance and test the entire site (links, images, cart, etc.).

Also refer to this other guide.


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