This guide explains how to connect the mobile apps Contacts and CalendariOS (iPhone, iPad, etc.) to the contacts & calendars hosted by Infomaniak.

Préambule

• Your iOS device will be automatically configured via Apple .mobileconfig profiles compatible with Apple, unlike a manual configuration.
• It is possible to delete a configuration profile once installed (scroll down to the bottom of this page for instructions).
• Infomaniak contacts & calendars are linked to your Infomaniak account; when you log in to ksuite.infomaniak.com/contacts or /calendar you will likely need to perform two-factor authentication (2FA) when logging in.
  • In this case, an application password is required to establish synchronization between your device and Infomaniak tools.
  • But don't worry, creating such a password is offered by following the configuration assistant.
• The various services offered by Infomaniak are all compatible with the corresponding standard protocols (CalDAV/CardDAV for contacts & calendars, for example), therefore if you encounter a problem with third-party software, contact its publisher or a Partner and consult the support policy as well as article 11.9 of the Infomaniak Terms of Service.

Install a configuration profile

To do this:

1. Click here to access the Infomaniak configuration tool (online service https://config.infomaniak.com) — log in if necessary to your Infomaniak account on the Organization on which your email address is managed.
2. Choose to install the profile on this device:
   
3. Choose to synchronize contacts & calendars:
   
4. Generate an application password dedicated to synchronization (to maintain the usual 2FA connection of your user account):
   
5. Copy the generated application password (it will be requested during the installation of the Apple profile).
6. Download the Apple profile:
   
7. Allow the download on the device:
   
8. Open the device iOS settings:
   
9. Press the recently downloaded profile:
   
10. Press Install:
    
11. Unlock your iOS device:
    
12. Press Install:
    
13. Enter (or paste) the application password twice consecutively (contacts + calendars).
14. Tap on Finish:
    

If your iOS Contacts and Calendar applications were already open, you will need to restart them. You will then see the information added by the synchronization.

Particularities of synchronization

Refer to this other guide.

Delete an Apple profile

Refer to the official documentation by changing the version of your system at the top of the page if necessary.

*Why is it necessary to choose the guide version corresponding exactly to your macOS / iOS system version? Apple sometimes introduces subtle changes with each new version of its system, for example a path on iOS 15…

… becomes this on iOS 18…