Manage kDrive users

This guide explains how to add, block or delete a user from a kDrive. To find out more about the operation and management of user rights, please consult this guide.

Add user

1. Access your kDrive (kdrive.infomaniak.com)
2. In the left side panel, click on the icon to the right of the name of your Drive
3. Click on Invite a new user
4. Click on
   • Add a user to Drive to choose a user already present in your organization
   • Add a user to my organization to invite an external user
5. Enter the email address of the user to invite and specify his rights
6. Click on Invite

The user will then receive an email allowing them to accept the invitation (valid for 1 month). He will be indicated as a pending guest user in the kDrive user management.

Block a user

This feature prevents a user from accessing files from a Drive from the web interface (kdrive.infomaniak.com) and from a device.

1. Access your kDrive (kdrive.infomaniak.com)
2. In the left side panel, click on the icon to the right of the name of your Drive
3. Click Manage Users
4. Click on the icon to the right of the user then on Block access to the user
5. Click on Block user to confirm the action

To unblock a user, just follow the same procedure.

How to remove a user from a Drive

If a user leaves your company or team, you have several options as an administrator. You can choose:

• block the user for a while (see above)
• completely delete the user and their files
• delete the user and keep their files for 6 months
• delete the user and transfer their files to another user

Actions to perform to delete a user:

1. Access your kDrive (kdrive.infomaniak.com)
2. In the left side panel, click on the icon to the right of the name of your Drive
3. Click Manage Users
4. Click on the icon to the right of the user then on Remove user
5. Choose whether or not to keep user data:
   • Keep user's files for 6 months or transfer them to another user
   • Delete user's files immediately and permanently
6. Click on Delete access rights