Get started for free Log in

Knowledge base

1000 FAQs, 500 tutorials and instructional videos. Here, there are only solutions!

Knowledge baseRemove a kAuth account
Search

Remove a kAuth account

Update 06/08/2026

This guide explains how to remove an Infomaniak account configured in the Infomaniak mobile app kAuth (application for iOS / Android smartphones or tablets).

 

Removing an account from the kAuth mobile app

To delete one of the accounts, you must use a web browser, preferably on a computer:

  1. Click here to access the two-factor authentication management on the Infomaniak Manager.
  2. Click on the trash can icon in the box corresponding to the Infomaniak kAuth app:
  3. Enter the password to log in to your Infomaniak account.
  4. A kAuth notification is sent to the mobile device on which the app is installed:
  5. The message is also displayed to the user directly within the kAuth app:

Warning: if no other method is configured to secure your account access (e.g., SMS), the two-factor authentication system is therefore deactivated; it is strongly recommended that you re-secure your account with two-factor authentication!

 

Link to this FAQ: https://faq.infomaniak.com/2361

Has this FAQ been helpful?