Knowledge base

1000 FAQs, 500 tutorials and instructional videos. Here, there are only solutions!

Display Infomaniak account activity

This guide explains how to obtain information on…

  • … the connections made to the Manager Infomaniak with your Infomaniak account login,
  • … the activities performed within the Manager by your Infomaniak account.

 

Obtain the log of connections to the Infomaniak account

To view a connection log (active sessions) made to the Manager Infomaniak with your Infomaniak account login:

  1. Click here to access the summary of access to the Infomaniak Manager by your Infomaniak account.
  2. From the Account Access tab, view the list of devices connected to your Infomaniak account.
  3. You can end an open session by clicking on the icon to the far right of the name of the device connected to your account, which will log it out.:

 

Be notified in case of successful or unsuccessful login

To be notified by email upon login or attempted login to your Infomaniak account:

  1. Click here to access the security summary of your account on the Infomaniak Manager.
  2. Click on Security Settings:
  3. Select the cases for which you want to be alerted by email (warning upon successful login, or only in case of failed login).
  4. Click to Save your changes:

 

In the same place, you can choose from how many unsuccessful attempts minimum to lock your Infomaniak account:

Once locked, the account can be unlocked by an Organization administrator or by a secure form.

 

Obtain the activity log of the user account

To view recent activities performed within the Manager by your Infomaniak account:

  1. Click here to access the activity summary of your account on the Infomaniak Manager.
  2. From the Account Activities tab, view the latest activities and actions of your Infomaniak account.
  3. Search and log filtering options are available: date, product or type of action:

Has this FAQ been helpful?