This guide details the conditions and the procedure for obtaining a Sectigo EV SSL certificate via Infomaniak.

Preamble

• Extended Validation (EV) SSL certificates are exclusively reserved for organizations, companies, and entities legally registered with a recognized government authority (such as a commercial register).
  • DV certificates from Sectigo and Let's Encrypt are not subject to this constraint.
  • Compare available SSL certificates
• If you encounter difficulties during the validation of a DV or EV certificate, refer to this other guide.

EV Certificate Validation Procedure

Obtaining an EV SSL certificate may take up to 24 hours and depends on the accuracy of the information provided by the client.

This procedure is renewed at regular intervals (refer to this other guide for more details), regardless of the subscription duration chosen for the certificate.

1. Verification of company details

The data included in the certificate must be previously verified with an independent source:

• Legal name (legal name) or commercial name
• Legal form
• Physical address of the headquarters
• Postal code
• Region / Canton / Department
• Country / Country code

Points of attention:

• The legal name must exactly match the one registered in the commercial register; the request can only be processed if the name is officially registered.
• Only the legal name or the brand name followed by the legal name in parentheses is authorized [ex: Commercial name (Legal name)]. For entities without a distinct legal name, the commercial name can be used.
• The use of a simple post office box (BP) is prohibited; a physical address is required.

Given these requirements, a new request with corrected data in the CSR is sometimes necessary. Infomaniak may also request your approval to modify the information provided during the order.

2. Verification of data in the WHOIS directory

The WHOIS directory lists the information of the owner of a domain name. This data must imperatively match the information provided when ordering the EV SSL certificate.

To update the WHOIS information of a domain:

• If your domain is managed by Infomaniak, refer to this other guide.
• If your domain is managed by another provider, contact your current registrar.

3. Signing of the contract and final validation

Once the EV certificate order is finalized, the designated contact person will receive an email from the certification authority Sectigo containing the following documents:

• The certificate application form
• The subscription contract

These documents are pre-filled. Validation is done online via a verification code transmitted orally by an automated calling system from Sectigo (usually from the Dutch number +31 88 775 77 77).

The call is made to the phone number officially registered with the trade register.

Each certificate request is subject to telephone validation, including for renewals and reissues of multi-domain certificates.

4. Domain verification (external sites only)

This step confirms your control over the domain in question (if it is not hosted with Infomaniak — domains pointing to sites hosted with Infomaniak benefit from automatic validation).

Each domain or subdomain must be approved individually according to one of the methods described in this other guide.