This guide details how to manually save data using the Cyberduck application (macOS / Windows) via the OpenStack Swift protocol on Swiss Backup, the backup solution in an independent Swiss cloud.

Preamble

• It is also possible to use Cyberduck via S3 or FileZilla (SFTP).
• The various services offered by Infomaniak are all compatible with the corresponding standard protocols (S3/Swift for storage, for example), therefore if you encounter a problem with third-party software, contact its publisher or a Partner and consult the support policy as well as section 11.9 of the Infomaniak Terms of Service.

Configure Cyberduck

Prerequisites

• Have a Swiss Backup Infomaniak space with an available device quota (minimum 1) for a Cloud backup.
• Add 1 device of type Cloud to obtain the OpenStack Swift parameters.
• Download and install Cyberduck (macOS / Windows).
• Review the official documentation https://docs.cyberduck.io/protocols/openstack/infomaniak/.

To configure a new backup:

1. Open the Cyberduck application.
2. Click on Open Connection:
   
3. Click on the dropdown menu and choose More options:
   
   
    
4. Wait for the additional profiles to load.
5. Search for and select the profiles corresponding to Infomaniak Swift:
   
   • If necessary, check your cluster number indicated in the Manager under Cloud Storage Information in "Location".
6. Close the window and restart Cyberduck if the profiles do not appear in the dropdown menu in step 3 above.
7. Choose the corresponding profile.
8. Fill in the fields according to the information specific to your device:
   
9. Click the Connect button to establish the Swift connection.