This guide provides recommendations to follow in case of a 502 error with Jelastic Cloud Infomaniak.

Recommendations in case of a 502 error

Check these points:

1. Check the URL entered in the address bar of your web browser.
2. From your Jelastic console, click on the affected environment, then on the icon "Open in browser":
   
3. Check that the environment is not stopped or paused.

If the problem persists:

• Check that the SSL certificate is active.
• Check the proper functioning of the called application.

If these recommendations do not resolve the issue, contact Infomaniak support.