This guide explains how to create email addresses in bulk instead of adding them one by one within an Infomaniak Mail Service.

Preamble

• To ensure responsible use of the services, a limit of up to 50 email addresses per 24-hour period has been set.
• Contact Infomaniak support to lift this restriction.

Create new email addresses in bulk

Prerequisites

• Have a tool to manage CSV files (format .csv).
• Have a Mail Service on your Infomaniak Manager.
• Have a quota of available addresses or adjust it in advance if necessary.

Obtain the example CSV file

Importing is done using a CSV file (format .csv) which, once filled out, can be imported to add the addresses to your Mail Service in one go.

To download the CSV file to configure the creation of addresses:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click on the chevron ‍ to the right of the blue address creation button.
3. Click on Create multiple email addresses
   
4. Download the proposed template (CSV file in .csv format):
   

Complete the CSV file

1. Open the example CSV file; do not touch the first line, then from the second line on:
   1. 1st column, specify the address to create (without the domain)… example: john.
   2. 2nd column, specify if necessary a complete email address to which to redirect emails.
   3. Third column, specify whether to delete (1) messages after redirection.
      

• The second and third columns are optional (you can leave them completely empty).

Import the CSV file

Once the .csv file is completed, save it in the same format as the proposed model and then:

1. Click on the chevron ‍ to the right of the blue address creation button.
2. Click on Create multiple email addresses.
3. Click on Select a CSV file:
   
4. Browse your device and select your CSV file.
5. Click on Continue; after a few minutes, the email addresses will be added (without any password being assigned to them yet), in accordance with the instructions in the imported file.