This guide explains how to create email addresses in bulk instead of adding them one by one within an Infomaniak Mail Service.

Preamble

• To ensure responsible use of the services, a limit of up to 50 email addresses per 24-hour period has been set.
• Contact Infomaniak support to lift this restriction.

Create new email addresses in bulk

Prerequisites

• Have a tool to manage CSV files (format .csv) (e.g., OpenOffice Calc spreadsheet).
• Have a Mail Service on your Infomaniak Manager.
• Have a quota of available addresses or adjust it in advance if necessary.

Obtain the example CSV file

The import process uses a CSV file (format .csv) that, once filled out, can be imported to add the addresses to your Mail Service in one go.

To download the CSV file to configure the creation of addresses:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click on the chevron to the right of the blue address creation button.
3. Click on Create multiple email addresses
   
4. Download the proposed template (CSV file in .csv format):
   

Complete the CSV file

The CSV file contains…

1. … a first line with the column title (leave it) indicating what to write in the cells
2. … two lines containing an example (replace these examples):
   

• The first column (A) must contain the desired email address (only the part before the at sign @).
• The second column (B) must contain the password that will be used for the address on the same line (the password must be secure enough for the file import to be accepted).
• The third and fourth columns are optional (you can leave them completely empty) unless you want the address that will be created on Infomaniak to be redirected to another, and in that case:
  • (C): specify the complete destination email address.
  • (D): specify 0 to keep emails after redirection or 1 to delete them.

Import the CSV file

To start importing your CSV file:

1. Once the .csv file is completed, save it in the same format as the provided template.
2. Click on the chevron to the right of the blue address creation button.
3. Click on Create multiple email addresses.
4. Click on Select a CSV file.
5. Browse your hard drive and select your CSV file.
6. Click on Continue, after a few minutes the email addresses will be added according to the instructions in the imported file: