Knowledge base

This guide explains how to modify the various parameters present from the management of your Infomaniak account profile. This will allow you to change the login email address (login email address = username/login), password, phone number, language and much more!

Change the login credentials (email)

1. Connect to the Infomaniak account (manager.infomaniak.com or mail.infomaniak.com)
2. Click on the coloured dot containing your initials top right of the page
3. Under your account name and login email address, click on Manage my profile
4. From the new page that opens, select Modify to the far right of your login email address
5. Enter a new login email address
6. Enter your Infomaniak account login password then click on Save

Change the login credentials (password)

1. Connect to the Infomaniak account (manager.infomaniak.com or mail.infomaniak.com)
2. Click on the coloured dot containing your initials top right of the page
3. Under the name of your account and the login email address, click on Manage my profile
4. From the new page that opens, select Modify to the far right of your login password
5. Enter the current login password as well as the new password (good practices for creating a password)
6. Click on Save

Change the mobile phone number

1. Login to the Infomaniak account (manager.infomaniak.com or mail.infomaniak.com)
2. Click on the coloured dot containing your initials top right of the page
3. Under the name of your account and the login email address, click on Manage my profile
4. From the new page that opens, select Modify at the far right of your mobile phone number
5. Enter the new mobile phone number then click on Save

Change the recovery email

1. Connect to the Infomaniak account (manager.infomaniak.com or mail.infomaniak.com)
2. Click on the coloured dot containing your initials top right of the page
3. Under the name of your account and the login email address, click on Manage my profile
4. From the new page that opens, select Modify at the far right of your recovery email
5. Enter the new recovery email address then click on Save

Configure two-step verification

two-step verification enables you to protect your account against hackers. To configure it, please refer to our detailed procedure by clicking here.

Change the language of your account

1. Connect to the Infomaniak account (manager.infomaniak.com or mail.infomaniak.com)
2. Click on the coloured dot containing your initials top right of the page
3. Under the name of your account and the login email address, click on Manage my profile
4. From the new page that opens, select Change the information under: language, country, time zone
5. Change the language then click on Save

Modify the regional settings of your account

1. Connect to the Infomaniak account (manager.infomaniak.com or mail.infomaniak.com)
2. Click on the coloured dot containing your initials top right of the page
3. Under the name of your account and the login email address, click on Manage my profile
4. From the new page that opens, select Change details under : country, time zone
5. Modify the regional information then click on Save
6. It is possible to modify the subscription settings for the Infomaniak newsletter from the tab Newsletter

Find out more

• Manager / Infomaniak Mail: forgotten login or password credentials
• Difference between WorkSpace, Manager and email account login credentials
• Create / add a new user to a customer account
• Manager: edit customer account details