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Sync Contacts & Calendar (macOS) using CardDAV/CalDAV profiles
This guide explains how to connect the desktop apps Contacts and Calendar (desktop applications on macOS) with the contacts & calendars hosted by Infomaniak.
Introduction
- Your macOS computer will be automatically configured via .mobileconfig configuration profiles compatible with Apple, unlike a manual configuration.
- Infomaniak contacts & calendars are linked to your Infomaniak account; when you log in to ksuite.infomaniak.com/contacts or /calendar, you will likely need to perform two-factor authentication (2FA) during login.
- In this case, an application password is required to establish synchronization between your device and Infomaniak tools.
- But don't worry, creating such a password is offered as part of the configuration wizard.
Install a configuration profile
To do this:
- Click here to access the Infomaniak configuration tool (online service https://config.infomaniak.com) — log in if necessary to your Infomaniak account for the Organization where your services to be synchronized are managed.
- Choose to install the profile on this device.
- Choose to synchronize contacts & calendars.
- Generate an application password dedicated to synchronization (in order to maintain the usual 2FA connection for your user account):

- Copy the generated application password (you will be prompted for it when installing the Apple profile).
- Download the Apple profile:

- Open this newly downloaded file on your hard drive.
- Click OK in the confirmation window:

- Open the computer's System Settings.
- In principle, the new profile is indicated as such, and you need to click on this menu item…
- otherwise, click on General in the sidebar
- then click on Manage Device (for macOS Sequoia 15)
- if you have an older version or cannot find the profile, consult the official documentation, changing the system version at the top of the page if necessary…
- Double-click on the proposed profile:

- Click Install:

- Enter the application password obtained in step 5 above to connect to Calendars.
- Click on Next:

- Enter the password a second time (this time for Contacts) and click on Install to finish.
- That's it, you can now open your macOS Contacts and Calendar applications.
If your applications were already open, you need to restart them. You will then see the information added by the synchronization:
Synchronization specifics
Please refer to this other guide.
Delete an Apple profile
Please refer to the official documentation, and at the top of the page*, change the version of your system if necessary:
*Why is it necessary to choose the guide version that exactly matches your version of macOS / iOS? Apple introduces sometimes subtle changes with each new version of its system, for example, a path on iOS 15…
… becomes this on iOS 18…
Link to this FAQ: https://faq.infomaniak.com/2143
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