This guide explains how to order, link or remove a dedicated IP from a website.

Manage dedicated IPs on hosting

Order one or more first dedicated IP addresses

To do this:

1. Click here to access your site management on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the site concerned:
   
3. Click on the chevron to the right of Advanced Tools in the left sidebar menu.
4. Click on Dedicated IPs in the left sidebar menu.
5. Click the button to order one or more IP addresses:
   
6. Increase according to the number of desired IPs:
   

Order one or more additional dedicated IP addresses

To do this:

1. Click here to access your site management on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the site concerned.
3. Click on the chevron to the right of Advanced Tools in the left sidebar menu.
4. Click on Dedicated IPs in the left sidebar menu.
5. Click on the text to order one or more additional IP addresses:
   
6. Increase according to the number of desired IPs.

Link a dedicated IP address to a website on hosting

Once the IP is ordered and paid for, be aware of the prerequisites below as switching to a dedicated IP address for a website can cause temporary disruption, especially in the presence of a Let's Encrypt SSL certificate.

Prerequisites

• Start by reducing the TTL of DNS records A and AAAA (for @ and www) to 5 minutes.
• Wait for the previous TTL duration before making any changes.
• The change below should be made during a period of low traffic to limit the inconvenience caused by the inevitable disruption.
• At the end of the procedure, you will need to wait for the new TTL to propagate the new configuration and regenerate the SSL certificate, then check the accessibility of the site in HTTPS to ensure everything is working correctly.

To switch to a dedicated IP address:

1. Click here to access your site management on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the site concerned.
3. Click on the chevron to the right of Advanced Tools in the left sidebar menu.
4. Click on Dedicated IPs in the left sidebar menu.
5. Click the button to associate the IP with a site on your hosting:
   
6. Choose the site to assign the new IP address to.
7. Check the box after reading the warnings.
8. Click the Associate button:
   

Remove a dedicated IP address from a website

Once the IP is installed, to uninstall it:

1. Click here to access your site management on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the site concerned.
3. Click on the chevron to the right of Advanced Tools in the left sidebar menu.
4. Click on Dedicated IPs in the left sidebar menu.
5. Click on the action menu ⋮ located to the right of the item concerned.
6. Choose Unlink:
   
7. Read the warnings and confirm the deletion to complete the IP uninstallation procedure.