Create an email alias

This guide explains how to create variants of your usual email address without having to add a new address to your subscription.

How an alias works

It is entirely possible to create alternative versions of your email addresses by modifying what comes before the @.

For example, john-peter.smith@domain.xyz a long address and can be shortened to be used as follows: jps@domain.xyz (in this case, you need to create a "jps" alias for the "john-peter.smith” address).

If a person writes to jps@domain.xyz, their message will be delivered to the inbox of the main address (john-peter.smith@domain.xyz).

If a person writes to john-peter.smith@domain.xyz AND jps@domain.xyz as a copy (CC), their message will be delivered to the inbox of the main address (john-peter.smith@domain.xyz) twice.

The number of aliases per email address is limited to 50.

Add an alias via the Email Service

1. Log in to your Infomaniak space (manager.infomaniak.com)
2. Go to Email Service
3. Click on the Email Service/domain name concerned
4. In the Email Service dashboard, click on the email address concerned
5. Click on the Redirection and alias tab or on Redirection and alias
   
   in the left-hand side menu


6. Click on Add an alias
7. Enter the desired alias (what comes before the @)
8. Click on Confirm to save the modifications

Add an alias via Mail

1. Open Mail (mail.infomaniak.com)
2. Click on the icon at the top right then select Email addresses
3. Select the email address concerned in the drop-down menu
4. In the Action section of my address, click on Alias
5. Click on Add an alias to create a variant of your email address
6. Click on Add

If you don't have access...

• Check that you have a valid access to Mail with which the email address is associated
• Do you have the permission to manage this setting? If you were invited to Mail to manage your email address, the Email Service administrator may have withdrawn this right when sending the invitation (find out more (click here)

Free e-mail @ik.me/etik.com/etc.

Users of free @ik.me (+ etik.com, etc., but not including Service Mail Starter) cannot create aliases.

Please read https://faq.infomaniak.com/2317