This guide explains how to create an alias, that is, a variant of your usual email address without having to add a new address to your existing Mail Service.

Preamble

• The number of aliases per email address is limited to 50.
• To modify what comes after the at sign @, use alias domains.
• An alternative feature is presented here.

Alias operation

It is possible to create alternative versions of your email addresses, by modifying what comes before the at sign @.

For example:

• john-peter.smith@domain.xyz is a long email address...

It can be shortened and used as follows:

• jps@domain.xyz

In this example, you must therefore create an alias "jps" on the address "john-peter.smith".

Then if someone writes to jps@domain.xyz, their message will arrive in the main address inbox (john-peter.smith@domain.xyz).

If someone writes to john-peter.smith@domain.xyz AND jps@domain.xyz in copy (CC), their message will arrive twice in the main address inbox (john-peter.smith@domain.xyz).

Add an alias from the Infomaniak Web Mail app

Prerequisites

• Have permission to manage aliases: if you had been invited to the Infomaniak Web Mail app (online service ksuite.infomaniak.com/mail) to manage your address, it is possible that the Mail Service manager has removed this right from their admin account.

Next, to add an alias:

1. Click here to access the Infomaniak Web app Mail (online service ksuite.infomaniak.com/mail).
2. Click on the Settings icon ‍‍ at the top right.
3. Check or select the email address concerned in the dropdown menu of the left sidebar.
4. Click on Alias:
   
5. Click on Add an alias to create a variant of your email address.
6. Enter the desired alias (what comes before the at sign @).
7. Click on Add:
   

Add an alias from the Mail Service

To access the Mail Service:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product concerned.
3. Click on the email address concerned in the table that appears.
4. Click on the Alias tab or from the left sidebar on Alias.
5. Click on the blue Add an alias button.
6. Enter the desired alias (what comes before the at sign @):
7. Click on Apply to save the changes: