This guide explains how to create an alias, that is, a variant of your usual email address without having to add a new address to your existing Mail Service.

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Number of possible aliases per email address:

How an alias works

It is possible to create alternative versions of your email addresses by modifying what comes before the @ symbol.

For example:

• john-peter.smith@domain.xyz is a long email address…

It can be shortened and used as follows:

• jps@domain.xyz

In this example, you must therefore create an alias "jps" on the address "john-peter.smith".

Then if someone writes to jps@domain.xyz:

• their message will arrive in the inbox of the main address (john-peter.smith@domain.xyz).

If someone writes to john-peter.smith@domain.xyz AND jps@domain.xyz in copy (CC):

• their message will arrive twice in the inbox of the main address (john-peter.smith@domain.xyz).

An alternative feature is presented here. To modify what comes after the @ symbol, use alias domains.

Adding an alias from the Infomaniak Web Mail app

Prerequisites

• Having permission to manage aliases: it is possible that the Service Mail manager has removed this right from their admin account.

Next, to add an alias:

1. Click here to access the Infomaniak Web app Mail (online service ksuite.infomaniak.com/mail).
2. Click on the Settings icon ‍‍ in the top right corner.
3. Check or select the email address concerned in the dropdown menu of the left sidebar.
4. Click on Aliases:
   
5. Click on Add an alias to create a variant of your email address.
6. Enter the desired alias (what comes before the at sign @).
7. Click on Add:
   

Add an alias from the Service Mail

To access the Service Mail:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product concerned.
3. Click on the email address concerned in the table that appears.
4. Click on the Aliases tab or from the left sidebar on Aliases.
5. Click on the blue Add an alias button.
6. Enter the desired alias (what comes before the at sign @):
7. Click on Apply to save the changes: